This Government Contract opportunity from Missouri was posted on July 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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AI-Powered Contact Center Services (AI Tokens)

Closed

State & Local

Submission Closed07/30/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Program Implementation and Training Specialist

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Fleet Management Information System (FMIS) Specialist

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about 22 hours ago

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in 20 days

AI Contract Overview

The contract titled AI-Powered Contact Center Services AI Tokens outlines the implementation and management of artificial intelligence capabilities within a contact center environment, focusing on virtual agents, sentiment analysis, and automated routing functionality, all powered by AI tokens. These features are intended to enhance operational efficiency, improve customer experience, and enable data-driven decision-making through intelligent automation. The services are procured under a subcontract structure with a NAICS code of 541512, indicating it falls under the category of Computer Systems Design and Related Services, specifically targeting technology-driven solutions for customer interaction systems. The solicitation was posted on July 23, 2026, with a response deadline of July 30, 2026, and is managed by the Missouri Division of Purchasing Procurements under the PROC OA agency. While specifics on place of performance or point of contact are not provided, the contract emphasizes performance within a cloud-based or integrated AI framework using token-based resource allocation to scale and manage AI usage dynamically.