AI Software Development and LLM Integration

The contract seeks development and integration of generative AI models designed to power dynamic, intent-driven conversational systems for public safety call handling. The solution must enable real-time understanding and response to emergency and non-emergency inquiries, ensuring accurate, timely, and context-aware interactions that support first responders and public safety agencies. The AI models must be tailored to operate reliably in high-stakes environments, handle diverse speech patterns, and integrate seamlessly with existing public safety communication infrastructure while maintaining data integrity and compliance with operational protocols. This is a subcontract under NAICS code 511210 for software publishing, with a posted date of July 16, 2026, and a response deadline of August 13, 2026. The opportunity is issued by the state of Utah, though specific organizational details, office address, and point of contact are not provided. The place of performance is unspecified, indicating potential flexibility in execution location. All proposals must demonstrate technical capability in deploying robust, scalable, and secure AI-driven conversational systems aligned with public safety requirements, with emphasis on performance under pressure, accuracy in intent recognition, and minimal latency in response generation.