Americans with Disability Act (ADA) Cloud-hosted Software System

The Texas Parks and Wildlife Department (TPWD) is soliciting a cloud-based Software as a Service (SaaS) solution to manage and track Americans with Disabilities Act (ADA) compliance across its physical facilities. The solicitation, numbered 802-26-70672 and issued on May 7, 2026, with a response deadline of May 22, 2026, seeks a turnkey system that supports Title II ADA regulations, integrates with existing TPWD infrastructure including Active Directory and Microsoft Outlook, and is accessible via mobile and tablet devices. The system must be fully functional upon deployment, include comprehensive training, and deliver key documentation such as a Voluntary Product Accessibility Template (VPAT), TXRAMP Level I Certification, Service Level Agreement (SLA), Security Plan, and Incident Response Plan. The contract will be awarded based on best value using a trade-off approach, with technical merit accounting for 60% of the evaluation and pricing at 40%. Proposals will be assessed in two phases: an initial pass/fail review of qualifications, references, and facilities, followed by a deep technical evaluation of system functionality, security, usability, and integration capability. Submission requires adherence to strict formatting rules, including a two-page technical proposal, individual one-page resumes for key personnel, and mandatory exhibits such as TXRAMP certification and VPAT. All submissions must be sent via email to purchasing.bidbox@tpwd.texas.gov as direct attachments in PDF or DOC format, with no links to external storage permitted. Hard copies, if submitted, must include one signed original and one additional copy, clearly marked with the solicitation number and vendor information, and delivered to TPWD’s office in Austin, Texas. The contract’s initial performance period runs until August 31, 2027, with an option to renew for up to four additional one-year periods. Invoicing must be electronic and sent to Accounts.Payable@tpwd.texas.gov, with payment contingent upon formal acceptance by TPWD, which retains full authority to inspect and approve deliverables, primarily at the contractor’s facility during evaluation. Contractors must comply with Texas state laws, including HUB participation requirements, indemnify the state against liability, disclose employees with felony convictions, and adhere to strict confidentiality obligations that continue beyond contract termination. A Contract Project Manager must be designated and remain assigned throughout the term unless formally replaced with TPWD approval. The procurement does not require federal Unique Entity ID or CAGE