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This Government Contract opportunity from West Virginia was posted on August 6, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Annual Blue Service Plan (IT Support & Maintenance)

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
SLED
Maintenance Support for Priority Dispatch Software Sole Source 26-27
Solicitation # SS PS TS 26 27
Escambia County Public Safety is seeking quotes for a sole source contract for Maintenance Support for Priority Dispatch Software for fiscal year 2027, covering the period from October 1, 2026, to September 30, 2027. The selected provider will be responsible for routine maintenance, including regular updates, patches, version upgrades, and proactive system health monitoring. Key technical requirements include the ability to modify original software source code for enhancements and bug fixes, the implementation of robust security measures, and the provision of a secure, reliable VPN connection for support activities. The vendor must also provide customizable reports that interface with the Priority Dispatch database and offer advanced user support and training. The contract mandates a strict Service Level Agreement requiring 24/7/365 availability, with a critical response time of within 30 minutes for system outages. Qualified respondents must demonstrate extensive knowledge of Priority Dispatch software and experience managing mission-critical applications. Deliverables include detailed records of all maintenance activities, user support interactions, and a comprehensive schedule of planned updates and potential downtime. This solicitation, numbered SS PS TS 26 27, requires electronic submission by November 10, 2026, and is managed by the Purchasing Coordinator, Tammy Straughn.
Public Safety

POSTED

about 18 hours ago

DEADLINE

in 6 days

AI Contract Overview

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The Annual Blue Service Plan is a subcontract opportunity issued by the state of West Virginia for the provision of comprehensive IT support and maintenance services. The scope of work includes the delivery of help desk operations, continuous system monitoring, preventive maintenance, and technical troubleshooting to ensure operational efficiency. Performance for this contract will take place in Charleston, West Virginia, under NAICS code 541519. The solicitation was posted on August 6, 2026, and requires a response by August 13, 2026, at 2:30 PM.

General Info

West Virginia IT support subcontract for help desk and maintenance in Charleston.

Place of Performance

Charleston, WV, USA

Set-Aside

NONE

Documents

This scope was carved out of ASSD-0802-DMV2700000001-1.

The full solicitation package (17 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ASSD-0802-DMV2700000001-1 | Annual Warranty, Gala Software, License Fee Customer Queuing

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyWest Virginia
ContactsNo contacts available
OfficeN/A
Organization / AgencyWest Virginia
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver comprehensive IT support including help desk, system monitoring, preventive maintenance, and technical troubleshooting under the Annual Blue Service Plan.

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ARFQ-0211-GSD2700000028-2 | 40-Ton RTU Unit
Solicitation # ARFQ-0211-GSD2700000028-2
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