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This Government Contract opportunity from Mississippi was posted on August 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Application Support & Maintenance (SaaS Support)

Closed
State & Local

Contract Overview

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This subcontract for Application Support and Maintenance provides Tier 2 and 3 technical support and maintenance for prime contractors working on University of Mississippi Medical Center projects. The scope of work includes troubleshooting application crashes, managing cloud hosting environments for searchable content, and updating institutional data within customizable sections. To ensure operational efficiency, the provider will utilize cloud hosting and ticketing systems to adhere to specific service level agreements regarding system uptime. The contractor is responsible for delivering monthly maintenance reports and detailed system uptime logs. This opportunity falls under NAICS code 541513 and is associated with the University of Mississippi Medical Center. Interested parties must respond by September 10, 2026.

General Info

Tier 2/3 technical support and maintenance for University of Mississippi Medical Center projects.

Documents

This scope was carved out of 3150006990.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

There are no other products available that will provide this information in a mobile app format. This app allows streamlined and searchable content for the families of children with cancer. The information can be provided in paper form, but it is not read

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMississippi → UNIV of MS MEDICAL CENTER
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides Tier 2/3 technical support and maintenance for prime contractors on University of Mississippi Medical Center (UMMC) projects. Troubleshoots app crashes, manages cloud hosting environments for searchable content, and updates institutional data within customizable sections. Utilizes cloud hosting and ticketing systems to meet defined SLAs for uptime. Delivers monthly maintenance reports and system uptime logs.

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Miguel
Hillary
Keith Deutsch
Christine

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