Authorized Dodge & Jeep Service, Repair, Maintenance, and OEM Parts

The City of Pasadena is seeking a qualified vendor to provide authorized Dodge and Jeep service, repair, maintenance, and original equipment manufacturer (OEM) parts for its fleet of approximately 1,100 vehicles, including Ram 2500, 3500, and 4500 trucks, Chargers, Durangos, Caravans, Wranglers, and other minivans used across multiple departments such as Transportation, Police, Public Works, Water and Power, and Fire. The vendor must be an authorized Dodge and Jeep service provider and distributor of OEM parts, capable of performing manufacturer-authorized diagnostics, software updates, warranty repairs, recall servicing, technical service bulletin repairs, and engine, transmission, emissions, fuel, and electrical system work using approved tools, equipment, and procedures. All parts supplied must be new, unused, OEM components with manufacturer warranties; remanufactured parts must be OEM-approved, and no aftermarket parts are permitted without explicit City approval. The vendor must maintain sufficient inventory to fulfill orders without relying on special orders at the time of placement and adhere to strict delivery timelines—five business days for regular orders and two hours for emergency repairs during operating hours, with after-hours emergencies resolved by the next business day unless otherwise agreed. Deliveries must be made to 323 W. Mountain Street, Pasadena, CA 91103, and all shipments must include a packing slip with contract number, part numbers, quantities, and descriptions. The contract is awarded based on the lowest grand total price submitted, with responsiveness and responsibility serving as mandatory pass/fail criteria. Bidders must submit a unique entity identifier (UEI) from SAM.gov, complete the required legal status and relevant experience forms, provide proof of insurance including $2 million commercial general liability, $100,000 garagekeeper’s legal liability, $1 million automobile liability, and California statutory workers’ compensation with $1 million employer’s liability, and hold an A.M. Best rating of at least A:VII. A bid security of five percent of the total bid price in the form of an electronic surety bond is required, and failure to execute the contract within fifteen days of award may result in forfeiture. The vendor must register on the City’s eProcurement portal via OpenGov, submit all documents unzipped, and comply with Pasadena’s Terms and Conditions of Purchase Order Contract. Invoices are processed electronically through the City’s vendor portal, with payments issued on a Net 30 basis