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Case Management Software Development & Customization

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTSView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

MO, USA

Set-Aside

NONE

Documents

This scope was carved out of STATE 0000000437SL.

The full solicitation package (18 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Office of Workforce Development Case Management System

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Organization & Contact Information

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AgencyMissouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS
ContactsNo contacts available
OfficeN/A
Organization / Agency
Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs design, configuration, and customization of a Case Management System for prime contractors on State of Missouri Office of Workforce Development projects. Builds automated workflows for document generation, scheduling, and task assignment using COTS software, API, and microservices architecture. Integrates NAICS lookup tools and Crystal Reports. Complies with Office of Cyber Security (OCS) standards. Delivers a fully configured Case Management System.

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POSTED

1 day ago

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More opportunities from Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

Same awarding agency

NAICS: 541512
New
SLED
Office of Workforce Development Case Management System
Solicitation # STATE 0000000437SL
The State of Missouri, through the Office of Administration and the Department of Higher Education and Workforce Development, is soliciting proposals for a new Case Management/Learning Experience (CM/LX) Solution for the Office of Workforce Development. This Blanket Purchase Agreement aims to replace or integrate existing systems to improve automation, scalability, and compliance with the Workforce Innovation and Opportunity Act of 2014 and Wagner Peyser of 1933. The solution must support integrated workforce service delivery, end-to-end job seeker journeys, and comprehensive case management. The contract period extends from the effective date through one year following system implementation, warranty, and final acceptance by the Office of Workforce Development. The procurement process utilizes a multi-attribute scoring method based on organizational experience, team qualifications, and technical methodology. Vendors must provide firm, fixed pricing for implementation deliverables and recurring costs, including subscriptions, hosting, and ongoing maintenance. Key requirements include adherence to HIPAA and HITECH regulations via a Business Associate Agreement, compliance with federal funding mandates, and the use of a software escrow agent for quarterly updates. Final system acceptance is contingent upon the system being installed in a production environment and the completion of a twelve-month warranty period. Proposals must be submitted electronically via MissouriBUYS, including all required technical and business compliance exhibits.
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