CATS General Maintenance and Repair Services

The City of Charlotte is soliciting proposals under RFP 269-2026-1783 for general maintenance and repair services for Charlotte Area Transit System (CATS) facilities. The selected contractor will be responsible for the operation, scheduled preventive maintenance, and unscheduled repair of mechanical and electrical systems, including plumbing, to ensure all equipment is maintained in first class condition. The scope of work requires the contractor to provide all necessary labor, materials, and tools, with specific requirements for emergency on-call availability and a one-hour response time for routine service requests. Key deliverables include a first class condition assessment list and a spare parts inventory due within 30 days of the contract start, as well as monthly preventive maintenance schedules and quarterly inventory reports. The contract is structured with an initial three-year term and options for two additional one-year renewals, utilizing firm and fixed pricing for labor across regular, after-hour, and weekend/holiday shifts. Proposals are evaluated based on qualifications, experience, cost-effectiveness, acceptance of contract terms, and commitment to Minority, Women, and Small Business Enterprise (MWSBE) inclusion. The agreement is subject to federal laws and Federal Transit Administration (FTA) Master Agreement clauses, which take priority over other provisions. All submissions must be made electronically via the Bonfire Procurement Portal by the September 7, 2026 deadline, and must include a detailed pricing worksheet and required certification forms.