CBP Office of Field Operations Data Entry/Processing Support

Customs and Border Protection (CBP) seeks to rapidly acquire additional contract personnel specialized in data entry to support the expansion of processing capacity at key Southwest Border Ports of Entry. This effort addresses the recent surge in noncitizen arrivals at these locations and aims to enhance the Office of Field Operations' ability to efficiently process individuals while maintaining smooth and secure trade and travel activities. The contract focuses on staffing eight specific Ports of Entry—Brownsville, San Ysidro, Hidalgo, Paso del Norte, Nogales, Eagle Pass, Laredo, and Calexico—with the potential to extend support to the Miami Field Office or other Southwest Border Ports if needed. This procurement is set aside exclusively for small businesses under the SBA Total Small Business Set-Aside program, consistent with NAICS code 561210, which covers facilities support services. The contract's solicitation number is 20138218, with Amanda Freeman serving as the point of contact. This initiative is critical to ensuring that CBP’s frontline operations maintain the capacity to handle increased processing demands effectively and securely in alignment with its broader mission under the Department of Homeland Security.