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Certified Long-Term Care Ombudsman Representatives

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with the California Department of Aging and Disabilities seeks certified personnel to provide advocacy and investigation services for long-term care projects in Los Angeles. The selected representatives will be responsible for investigating complaints regarding resident rights and care, providing direct advocacy, and utilizing case management systems to track progress. All personnel must hold current certification from the Office of the State Long-Term Care Ombudsman to be eligible. The scope of work requires the delivery of detailed investigation reports, advocacy logs, and documented resolution outcomes. Interested parties should note that the response deadline is December 1, 2026, and the services fall under NAICS code 813319.

General Info

Certified personnel provide long-term care advocacy and investigation services in Los Angeles.

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of AAA-LTCOP-2728 RFI.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Long-Term Care Ombudsman Program Request for Letter of Intent

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Organization & Contact Information

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AgencyCalifornia → Department of Aging and Disabilities
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides certified personnel to perform advocacy and investigation services for prime contractors on Los Angeles County long-term care projects. Conducts investigations into complaints regarding resident care and rights, provides advocacy services, and utilizes case management systems for tracking. Requires current certification by the Office of the State Long-Term Care Ombudsman (OSLTCO). Delivers completed investigation reports, advocacy logs, and resolution outcomes.

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NAICS: 624120
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Long-Term Care Ombudsman Program Request for Letter of Intent
Solicitation # AAA-LTCOP-2728 RFI
The County of Los Angeles Aging and Disabilities Department is requesting Letters of Intent from qualified organizations to provide Long-Term Care Ombudsman Program services within Planning and Service Area 19, which encompasses Los Angeles County excluding the City of Los Angeles. The program focuses on advocating for the rights, dignity, and quality of care for residents in long-term care facilities through complaint resolution, regular facility visits, volunteer management, and administrative support for health care directives. This request is for informational and planning purposes to assess provider availability and capacity and does not constitute a formal solicitation or an offer to contract. Qualified organizations must maintain a physical office in Los Angeles County and possess at least three consecutive years of experience within the last seven years providing comparable advocacy and investigation services. A designated Project Manager must be currently certified by the Office of the State Long-Term Care Ombudsman. The anticipated initial contract period runs from July 1, 2027, through June 30, 2028, with three optional one-year extensions. Estimated funding for Fiscal Year 2027-28 is approximately 1.9 million dollars, sourced from federal and state funds. Interested parties must submit a signed Letter of Intent on organization letterhead by November 30, 2026.
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POSTED

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DEADLINE

in about 1 month
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NAICS: 518210
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