This Government Contract opportunity from Texas was posted on July 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Cisco Unified Contact Center Express (UCCX) Licensing and Support
Contract Overview
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AI Contract Overview
Lone Star College is seeking to procure Cisco Unified Contact Center Express (UCCX) software licenses under a FLEX agreement to enhance its contact center operations. The contract encompasses the acquisition of necessary software licenses along with comprehensive deployment services including system configuration, integration with existing telephony infrastructure, and ongoing lifecycle support to ensure operational continuity and performance. The solicitation is classified as a subcontract under NAICS code 518210, indicating it relates to data processing, hosting, and related services, and is open for responses until July 28, 2025, with the posting date of July 2, 2025. The system must be fully functional and aligned with the college’s current communication architecture, requiring vendor expertise in Cisco UCCX implementation and interoperability with enterprise telephony platforms. Support obligations extend throughout the software’s operational lifespan, covering updates, troubleshooting, and maintenance to maintain system reliability and compliance with institutional service standards.
General Info
NAICS
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of 25-07-01.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
Cisco FLEX Enterprise Licensing
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Texas → Lone Star College
Same awarding agency
Earlier notices in this NAICS code
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