This Solicitation opportunity from Government of Canada was posted on January 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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City of St. Albert - Request for Proposal - NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services

Closed

AB-2026-00260Canada

Submission Closed02/24/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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AI Contract Overview

The City of St. Albert has issued a Request for Proposals seeking qualified vendors to provide a Next Generation 911 (NG911) Computer-Aided Dispatch (CAD) system specifically for St. Albert Fire Services. This project entails replacing the existing FDM CAD system with a solution that complies with current provincial and federal regulations, as well as standards from NFPA, NENA, and APCO. The successful vendor will be responsible for supplying the software, managing its implementation, providing training for system users and administrators, and offering ongoing maintenance and warranty support. Critical integrations include CAD-to-CAD interoperability with Alberta Health Services and connection to AHS Mobile Data Terminals, along with legacy data migration, web and application integration services. Proponents are invited to submit separate proposals if offering both on-premises and cloud-based solutions. The contract emphasizes comprehensive vendor management services throughout the project. The solicitation is identified under number AB-2026-00260, posted by the City of St. Albert, with proposals due by February 24, 2026. The project’s location is Alberta, and the primary point of contact is Michelle Shat, the Contracting Authority. The overall goal is to equip St. Albert’s Public Safety Answering Point with a robust, standards-compliant CAD system that enhances emergency response capabilities and interoperability with health services.

General Info

St. Albert seeks NG911 CAD system vendor to replace FDM, ensure compliance, integration, and support.

Agency

Government of Canada → City of St. Albert

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Alberta, CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedJan 15

Solicitation

Response DeadlineFeb 24

Deadline has passed

Submission Closed

02/24/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → City of St. Albert

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → City of St. Albert

Office AddressN/A

Contacts

Michelle ShatContracting Authority

contact@example.gov

Full Description

This Request for Proposals (the “RFP”) is an invitation by the City of St. Albert (the “City”) to prospective proponents to submit proposals for NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services (SAFS) as further described in Section A of the RFP Particulars (Appendix B, the “Deliverables”). The successful proponent will be responsible for providing the NG911 Computer-Aided Dispatch solution, its implementation, maintenance and support and relevant professional services. The system will support emergency and non-emergency calls for the City’s Public Safety Answering Point (PSAP) in St. Albert Fire Department. Objective The objective of this project is to acquire a CAD system that will meet business requirements and NG9-1-1 standards. The solution should meet all current provincial and federal best practices and applicable NFPA, NENA and APCO standards. Some of the key deliverables include but are not limited to:  Replace the current FDM Computer Aided Dispatch system  Provide CAD-to-CAD integration with Alberta Health Services (AHS)  Integration with AHS MDT (Mobile Data Terminal)  Legacy system and other source data migration  Web integration services  Application Integration services  System Integration services  End users, support staff and administrators training  Vendor project management services  Software maintenance and warranty services If the proponent provides both On-prem and cloud, submit a separate proposal for each.