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This Government Contract opportunity from Texas was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Client & Provider Grievance Resolution

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561591
Grant
Tourism Attraction Grant Program
Solicitation # 2168-4351
The Tourism Attraction Grant Program, administered by the Illinois Department of Commerce and Economic Opportunity, provides funding to develop or improve tourism attractions to increase the state's economic impact. With a total program funding estimate of 1.8 million dollars and individual awards ranging from 15,000 to 200,000 dollars, the program supports capital projects, equipment purchases, workforce training, and interpretive programs. Eligible attractions must be open to the public for at least 100 days per year, or 200 hours for event-driven sites, and must be marketed to visitors outside a 50-mile radius. The expected period of performance is from January 1, 2027, through December 31, 2027. Applicants must be registered in SAM.gov with a public profile, possess a valid Unique Entity Identifier, and be in good standing with the Illinois Secretary of State. The evaluation process focuses on project execution capacity, the ability to generate a return on investment within three years, marketing reach, budget reasonableness, and the potential for sustainable economic growth. Awardees must comply with the Prevailing Wage Act for construction projects and employ at least 90 percent Illinois laborers for public works. Applications are due by November 13, 2026, and must include a Uniform Grant Application, budget template, and signed conflict of interest and mandatory disclosures. Payment is managed through a variable advance and reimbursement system based on cash needs.
Department Of Commerce And Economic Opportunity

POSTED

14 days ago

DEADLINE

in 16 days
NAICS: 561591
SLED
I LOVE NEW YORK Tourism Representation in Germany
Solicitation # 26-6180
The New York State Department of Economic Development Division of Tourism is seeking a qualified contractor to provide travel and tourism promotion representation in the Germany marketplace for a period of up to five years, with an estimated start date of February 1, 2027. The selected contractor will be responsible for developing and implementing a focused marketing strategy that integrates trade, media, and consumer outreach. Key requirements include providing a local business address and communication channels in Germany, managing databases of journalists and tour operators, and collaborating with New York City Tourism and Conventions as well as other trade promotion offices. The contract is capped at an annual budget of 250,000 dollars. Deliverables include an annual marketing plan due 60 days before each fiscal year and ongoing performance reporting to demonstrate a clear return on investment through specific metrics and tracking methodologies. Proposals are due by November 13, 2026, and will be evaluated based on technical and cost criteria, with finalists potentially required to give oral presentations. While the contract includes standard New York State clauses and equal employment opportunity requirements, it is exempt from specific minority and women-owned business enterprise goals due to its status as an international office contract.
NYS Department of Economic Development

POSTED

20 days ago

DEADLINE

in 16 days

AI Contract Overview

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The contract titled Client & Provider Grievance Resolution requires the establishment and operation of a formal process to receive, investigate, and resolve complaints from clients and providers in a timely and thorough manner, with strict adherence to quality assurance standards. The process must ensure consistent, transparent, and efficient handling of grievances to maintain trust and compliance across all interactions, with clear protocols for documentation, escalation, and resolution tracking. This is a subcontract under NAICS code 561591, issued by WORKFORCE SOLUTIONS NORTH TEXAS, with a response deadline of June 15, 2026, and a posting date of May 1, 2026. While specific location details for performance or contact are not provided, the contract is accessible through the Texas SmartBuy portal, indicating it is part of a state-run procurement initiative. The focus is on service quality and accountability, requiring the contractor to implement a robust system that meets defined benchmarks for responsiveness and resolution efficacy.

General Info

Establish and manage a timely grievance resolution process ensuring quality and accountability.

Agency

Texas → WORKFORCE SOLUTIONS NORTH TEXAS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP2026-003.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP2026-003 Child Care Services Management and Operations

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → WORKFORCE SOLUTIONS NORTH TEXAS
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → WORKFORCE SOLUTIONS NORTH TEXAS
Office AddressN/A
ContactsNo contact information available

Full Description

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Operate a formal process for receiving, investigating, and resolving complaints from clients and providers, ensuring timely responses and compliance with quality assurance standards.

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