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CLM End-User Training and Documentation Services

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State & Local

Contract Overview

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The CLM End-User Training and Documentation Services subcontract focuses on the creation of instructional materials and the delivery of knowledge transfer for prime contractors working on Parkland Health and Hospital System projects. The scope of work includes drafting essential technical documentation such as administrator manuals, end-user job guides, and User Acceptance Testing scripts. Additionally, the provider is responsible for conducting and recording training sessions for various user roles using screen recording software. Key deliverables for this engagement include the final project summary report and comprehensive documentation of UAT outcomes. This opportunity falls under NAICS code 611430 and is associated with the Parkland Health and Hospital System in Texas. Interested parties must adhere to the response deadline of November 23, 2026.

General Info

Documents

This scope was carved out of 782.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

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RFP - 2038233 Jaggaer Optimization

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Organization & Contact Information

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AgencyTexas → Parkland Health and Hospital System
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Creates instructional materials and delivers knowledge transfer for prime contractors on Parkland Health and Hospital System projects. Drafts end-user job guides, administrator manuals, and User Acceptance Testing (UAT) scripts. Conducts and records training sessions for various user roles using screen recording software. Delivers UAT outcomes documentation and a final project summary report.

Similar Contracts

Same NAICS industry code

More opportunities from Texas → Parkland Health and Hospital System

Same awarding agency

NAICS: 541512
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SLED
RFP - 2038233 Jaggaer Optimization
Solicitation # 782
Parkland Health and Hospital System is soliciting proposals for the optimization of its Jaggaer Contract Lifecycle Management (CLM) environment. The project involves a comprehensive review of current workflows, intake processes, and metadata to align system functionality with future-state contracting needs. The awarded vendor will be responsible for discovery, design, and the implementation of approved enhancements, including the configuration of a test environment, user acceptance testing, and the creation of end-user job guides and administrator training materials. This is a best-value procurement where the District may make trade-offs between price and non-price factors. To qualify, offerors must be current JAGGAER Strategic Partners with demonstrated experience implementing and optimizing JAGGAER Contracts+ solutions for complex organizations. Proposals must be submitted via the Supplier Portal by November 23, 2026, and must not exceed 60 pages. Pricing must be submitted separately using the provided Excel format in Exhibit D. The contract is governed by a custom Independent Service Agreement (ISA) and is subject to the Texas Public Information Act. Key requirements include strict adherence to Texas Government Code regarding critical infrastructure and the Comptroller’s List, as well as specific IT security and quality metrics. Vendors must maintain comprehensive insurance coverage, including general liability, professional errors and omissions with cyber liability, and workers' compensation. Invoicing must be submitted periodically based on progress and must be received within 90 days of the services rendered to be eligible for payment.
Computer Systems Design Services

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about 12 hours ago

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