This Government Contract opportunity from Department Of Defense was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Cloud-Based Contact Center (SaaS) Platform Management

Closed

Federal

Submission Closed05/27/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 518210

New

SLED

Bid Data Analytics & Market Intelligence Platform DevelopmentThe contract entails the development and ongoing maintenance of a software platform designed to analyze historical bid data, competitor pricing trends, and market intelligence specifically for transportation construction projects. The platform is required to enable users to search, filter, and compare bid results across various dimensions including time periods, geographic locations, and types of projects. This will support more informed decision-making by providing comprehensive insights into bidding patterns and market conditions. Issued by the Tennessee Department of Transportation (TDOT), the subcontract is associated with NAICS code 518210, indicating a focus on data processing, hosting, and related services. The place of performance is in Tipton, Tennessee. The solicitation and response deadline both fall on June 26, 2026. Interested parties can find more details and submit proposals via the provided online link through the TDOT bidding portal.

POSTED

DEADLINE

Bid Data Analytics and Historical Pricing IntelligenceThe contract involves developing and maintaining a system designed to aggregate, analyze, and visualize historical bid data specifically for Tennessee Department of Transportation (TDOT) projects. The focus is on providing detailed insights into competitor pricing trends and unit cost comparisons, enabling more informed decision-making and competitive bidding strategies. This effort supports enhanced transparency and analysis within TDOT's project bidding process. Targeted as a subcontract, the contract falls under the NAICS code 518210, which pertains to data processing and related services. The place of performance is specified as Chester, Tennessee, and the solicitation and response deadline were both set for June 26, 2026. The primary objective is to deliver a tool that improves the understanding of historical pricing behaviors in the transportation sector, facilitating better forecasting and strategic planning for TDOT and its contractors.

Tennessee Department of Transportation

POSTED

DEADLINE

Call 021 CN261901This contract, titled "Call 021 CN261901," is a solicitation issued by the Tennessee Department of Transportation (TDOT) with a deadline for response on June 26, 2026. It focuses on providing a suite that includes Bid Tab Analysis and Competitor Insights, enabling users to access historical pricing data for various items and locations. This functionality is designed to facilitate detailed price comparisons among bidders, offering a competitive advantage during the procurement process. The contract is intended for use within the SLED (State, Local, and Education) sector, specifically for performance in Johnson, Tennessee. While no specific NAICS code or set-aside type is designated, the solicitation strives to enhance the bidding process through comprehensive data analysis. Further information and proposal submissions can be accessed via the provided TDOT bidding portal link.

POSTED

DEADLINE

Call 008 CN262047This contract, titled Call 008 CN262047, is a solicitation issued by the Tennessee Department of Transportation (TDOT) with a response deadline of June 26, 2026. It offers a suite that includes Bid Tab Analysis and Competitor Insights, enabling users to search historical pricing data for items and locations. This functionality allows for detailed comparisons with other bidders, providing a strategic advantage in the competitive bidding process. The contract is focused on performance in Fentress, Tennessee, and is designated for State, Local, and Education (SLED) organizations. The solicitation provides a valuable tool for gaining competitive intelligence by leveraging past pricing trends to inform bidding strategies. While no specific NAICS code or set-aside type is indicated, the core emphasis lies in enhancing procurement efficiency and market competitiveness through data-driven insights. The URL provided directs interested parties to submit proposals or obtain further details regarding participation in this opportunity.

POSTED

DEADLINE

Bid Tabulation and Historical Pricing Analytics PlatformThe contract involves the development and ongoing maintenance of a software platform designed to process, host, and analyze historical bid tabulation data related to transportation construction projects. The primary goal of the platform is to identify pricing trends and enable comparative evaluations, which will assist in more informed decision-making for future transportation construction bids. This effort is critical for improving transparency and efficiency in pricing analysis within the industry. Issued by the Tennessee Department of Transportation, the subcontract solicits expertise in software development relevant to data analytics and hosting, under the NAICS code 518210. The place of performance is indicated as Hawkins, Tennessee, and the response deadline for proposals was June 26, 2026. While specific details about the organization type and set-aside status are not provided, the contract emphasizes building a robust analytical tool to support statewide transportation project evaluations.

Tennessee Department of Transportation

POSTED

in 10 days

DEADLINE

in 10 days

AI Contract Overview

The contract involves providing continuous management, configuration, and technical support services for the NICEinContact cloud-based SaaS contact center platform used by the Navy Recruiting Command. This platform enables real-time chat functionality on the command’s public websites, requiring comprehensive integration, monitoring, and troubleshooting to ensure seamless operations. The work will take place primarily in Millington, with the Department of Defense’s Naval Supply Fleet Logistics Center Norfolk overseeing the contract. This opportunity is set aside entirely for small businesses under the SBA’s Total Small Business Set-Aside program, with a NAICS code of 518210, which covers data processing, hosting, and related services. The solicitation was posted on May 20, 2026, and the deadline for responses is May 27, 2026. The contract categorization is a subcontract, emphasizing the need for specialized support services that maintain the reliability and effectiveness of the cloud-based communication platform essential for Navy Recruiting Command’s public engagement efforts.

General Info

Provide continuous technical support and management for Navy Recruiting Command’s NICEinContact SaaS platform.

Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Millington, TN, 38054, USA

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 20

subcontract

Response DeadlineMay 27

Deadline has passed

Submission Closed

05/27/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

Office AddressN/A

ContactsNo contact information available

Full Description

Provide ongoing management, configuration, and technical support for the NICEinContact SaaS platform enabling real-time chat on Navy Recruiting Command’s public websites, including integration, monitoring, and troubleshooting.