Cloud-Based SaaS Survey Platform Hosting & Management

The contract seeks a provider to deliver a secure, externally hosted software-as-a-service platform specifically for IRS users to create, deploy, manage, and analyze surveys with guaranteed high availability and robust data export functionalities. The platform must support end-to-end survey lifecycle management while maintaining strict security and compliance standards appropriate for federal government use, particularly within the Department of the Treasury. It must be accessible to authorized IRS personnel, reliably operational with minimal downtime, and capable of handling sensitive taxpayer-related data in accordance with federal information security policies. This is a subcontract under NAICS code 518210 for cloud-based data processing services, with a response deadline of May 4, 2026 at 1:00 PM. Performance is expected to be centered in Washington, D.C., and the offering must align with the operational needs of the Taxpayer Focused Support agency within the Treasury. The solution should enable seamless survey creation, real-time analytics, and the ability to export collected data in standard, usable formats without compromising integrity or confidentiality. All features must be delivered through a fully managed SaaS environment with no on-premise infrastructure requirements from the government side.