Confocal Microscope Preventative Maintenance & Repair Services

The contract mandates the provision of scheduled preventative maintenance and on-demand repair services for a Nikon AX-SHR confocal microscope system, encompassing the AX Scanner, S4 Laser Fixture, Detector Unit, and Ti2-E main body. All work must be performed by factory-trained engineers using only original equipment manufacturer parts to ensure system integrity and performance. A strict 48-hour response time is required for any repair requests to minimize downtime and maintain continuous research operations. The services are critical for sustaining the functionality and precision of this high-end imaging platform used in advanced scientific investigations. This is a subcontract opportunity issued under the NAICS code 811212 by the National Institutes of Health Office of Laboratory Animal Welfare, a division of the U.S. Department of Health and Human Services. The solicitation was posted on July 8, 2026, with a deadline for responses set for July 24, 2026. While the specific location of performance is not detailed, the services are expected to support NIH-operated facilities. The contract emphasizes reliability, expertise, and compliance with OEM standards, requiring contractors to meet stringent service level expectations without alternative part or personnel substitutions.