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Crisis Case Management & Visitor Advocacy

Active

State & Local

Response Deadline11/17/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity involves providing crisis case management and visitor advocacy services for prime contractors working on Hawaii Tourism Authority projects within Maui County. The selected provider will deliver direct individualized assistance to visitors facing emergencies, including victims of crime, accidents, medical crises, or those who have lost essential documentation. Key responsibilities include coordinating efforts with hospitals, law enforcement, and consulates to ensure visitors receive necessary support. Qualified candidates must adhere to professional standards in social work or crisis intervention and are required to maintain and deliver detailed case management records and activity data. This project falls under NAICS code 624310 and is associated with the Hawaii Department of Business, Economic Development, and Tourism. The response deadline for this opportunity is November 17, 2026.

General Info

Crisis case management and visitor advocacy services for Hawaii Tourism Authority in Maui.

Agency

Hawaii → Department of Business, Economic Development, & Tourism

NAICS

624310 - Vocational Rehabilitation Services

Place of Performance

HI, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-08.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 27-08 VISITOR ASSISTANCE PROGRAM (VAP) MAUI COUNTY

AI Contract Breakdown

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Timeline

PostedOct 12

subcontract

Response DeadlineNov 17

Submission deadline

Response Deadline

11/17/2026, 12:00:00 AM UTCin 20 days

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Organization & Contact Information

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AgencyHawaii → Department of Business, Economic Development, & Tourism

ContactsNo contacts available

OfficeN/A

Organization / AgencyHawaii → Department of Business, Economic Development, & Tourism

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs direct case management and individualized assistance for visitors in crisis for prime contractors on Hawai‘i Tourism Authority projects in Maui County. Responds to referrals for visitors affected by crime, accidents, medical emergencies, or loss of documentation; coordinates with law enforcement, hospitals, and consulates. Requires professional standards in crisis intervention or social work. Delivers case management records and activity data.

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