This Government Contract opportunity from North Carolina was posted on April 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
CRM Software as a Service (SaaS) Platform Supply
Contract Overview
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AI Contract Overview
The State of North Carolina Community Colleges Systems Office is seeking a scalable, cloud-based CRM SaaS platform to support student recruitment, enrollment, and engagement across all 58 community colleges in the state. The solution must be designed to handle the complex, multi-institutional needs of a large public education system, offering integrated tools for prospect tracking, application management, communication automation, and student lifecycle engagement. The platform should be secure, customizable, and capable of seamless data interoperability with existing institutional systems, ensuring consistent user experiences and reliable reporting for administrators and staff. The contract is structured as a subcontract with a response deadline of May 7, 2026, and falls under NAICS code 518210 for data processing and related services. While no set-aside provisions are specified, the requirement emphasizes a fully cloud-based solution that can be efficiently deployed and scaled to meet the needs of diverse college campuses without on-premise infrastructure. The solicitation seeks vendors with proven experience delivering enterprise-grade SaaS platforms to educational institutions, with a focus on usability, compliance, and long-term support capabilities. The system must be operable statewide with no geographic restrictions and capable of supporting thousands of concurrent users across multiple locations.
General Info
NAICS
Place of Performance
NC, USASet-Aside
Documents
This scope was carved out of 50-2526031.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
50-2526031 Customer Relationship Management (CRM) RFI IT Sourcing Event
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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