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This Subcontract opportunity from California was posted on June 14, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Notification & Call Center Support

Closed
State & Local

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The Customer Notification and Call Center Support subcontract, issued by the OC County Procurement Office in California, focuses on managing outbound communications for affected individuals. The scope of work includes the operation of a call center, the distribution of formal letters, and the development and management of frequently asked questions to ensure clear information delivery. This opportunity was posted on June 14, 2024, with a response deadline of July 9, 2024. Classified under NAICS code 561400, the contract seeks a qualified provider to handle these critical communication channels to maintain effective outreach and support for the designated population.

General Info

NAICS

561400

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP-017-2635304-SC.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

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Data Breach Services

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → OC County Procurement Office
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Manage outbound communications to affected individuals, including call center operations, letter distribution, and FAQs.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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