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Customer Service and Rider Support Center

Active

State & Local

Response Deadline08/28/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Oregon → Purchasing

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Eugene, OR, 97401, USA

Set-Aside

NONE

Documents

This scope was carved out of S-KE0010-00017832.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Award Sole Source Contract

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedAug 21

subcontract

Response DeadlineAug 28

Submission deadline

Response Deadline

08/28/2026, 08:00:00 PM UTCin 4 days

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Organization & Contact Information

AgencyOregon → Purchasing

ContactsNo contacts available

OfficeN/A

Organization / Agency

Oregon → Purchasing

Office AddressN/A

ContactsNo contact information available

Full Description

Staffed call center or digital hub to manage ride scheduling, cancellations, rider inquiries, complaints, and accessibility accommodations during core service hours.

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