This Government Contract opportunity from Kentucky was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Service and Order Support

Closed

State & Local

Submission Closed08/28/2026, 07:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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D140 INFORMATION SERVICES

POSTED

17 days ago

DEADLINE

in 18 days

AI Contract Overview

This contract involves providing multichannel customer support services for end recipients of promotional goods, handling inquiries related to order status, shipment tracking, and issue resolution through various communication channels. The work is being procured as a subcontract under the Department of Agriculture’s Kentucky office, with performance expected to be conducted remotely or across unspecified locations marked as “Other.” The primary focus is on delivering timely and accurate support to ensure customer satisfaction for recipients of promotional items distributed under agency initiatives. The solicitation was posted on July 28, 2026, with a response deadline of August 28, 2026, and is classified under NAICS code 561422, which corresponds to call centers and other administrative support services. Only qualified subcontractors with proven experience in customer engagement, order systems, and multimodal support platforms are expected to respond, with no set-aside designation specified for small or disadvantaged businesses.

General Info

Provide multichannel customer support for promotional goods recipients under USDA Kentucky subcontract, remotely, via call center services.

Agency

Kentucky → Department of Agriculture

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Other, KY, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 758 2600000476.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-758-2600000476-1 | Promotional Goods and Services for Dept. of Agriculture

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedJul 28

subcontract

Response DeadlineAug 28

Deadline has passed

Submission Closed

08/28/2026, 07:30:00 PM UTC

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Organization & Contact Information

AgencyKentucky → Department of Agriculture

ContactsNo contacts available

OfficeN/A

Organization / AgencyKentucky → Department of Agriculture

Office AddressN/A

ContactsNo contact information available

Full Description

Providing multichannel customer support for order inquiries, tracking, and issue resolution for end recipients of promotional goods.

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