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Member Acquisition & Retention Program

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The National Payroll Institute is seeking proposals under bid number NPI-RFP-0001 for a comprehensive member acquisition and retention program. The selected proponent will be responsible for delivering bilingual outreach in English and French using a strategic combination of live agent outbound calls, emails, and other direct-to-consumer methods. Rather than replicating existing processes, the Institute is looking for market best practices and encourages proponents to recommend their own optimized approach, channel mix, and commercial model. Interested firms must provide firm, binding pricing as part of their submission. The solicitation was posted on November 7, 2026, and the deadline for responses is November 23, 2026, at 9:00 AM. The program will be performed within Canada.

General Info

RFP for bilingual member acquisition and retention program in Canada due November 23.

Place of Performance

CAN

Set-Aside

NONE

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Agencybids&tenders
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OfficeCAN
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Office AddressCAN
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Full Description

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Bid number: NPI-RFP-0001
The National Payroll Institute invites qualified firms ( Proponents) to submit proposals to deliver a full member acquisition and retention program, delivered bilingually (English and French) through a mix of live agent outbound calls, emails and other direct-to-consumer outreach.The Institute is seeking market best practice, not a like-for-like replication of its current scope. Proponents are encouraged to propose the approach, channel mix, and commercial model they would recommend, supported by firm, binding pricing.

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6 days ago

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