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This Government Contract opportunity from Department Of Veterans Affairs was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Success and Technical Support Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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NAICS: 541512
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NAICS: 541512
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Software Integration and API Development for DOT SystemsThe contract involves designing and implementing secure APIs to enable seamless integration between the bid analytics platform and the Tennessee Department of Transportation's existing systems, such as Bid Express, contract databases, and specification repositories. This effort aims to enhance data interoperability and streamline access to bidding and contract information, ensuring the systems work cohesively to support transportation project management. Issued as a subcontract opportunity under NAICS code 541512, the contract was posted and has a response deadline of June 26, 2026. The work is to be performed in Hawkins, Tennessee, and is managed by the Tennessee Department of Transportation. While specific details about the organization's type or set-aside status are not provided, this contract represents a key technological upgrade to TDOT's digital infrastructure by improving the integration and security of its bid and contract management processes.
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NAICS: 541512
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AI Contract Overview

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The contract involves the provision of SILVER-tier customer success support services for enterprise users of a SaaS platform. These services include onboarding, training, technical assistance, and account management aimed at ensuring optimal user experience and effective utilization of the software. The scope targets maintaining ongoing customer engagement and resolving technical issues to enhance client satisfaction and retention. Issued by the Department of Veterans Affairs through its Technology Acquisition Center Nj (36C10B), this subcontract falls under the NAICS code 541512, which pertains to computer systems design services. The submission deadline for responses is set for June 11, 2026, shortly after the contract posting date of June 3, 2026. While specific location details for performance and points of contact are not provided, this opportunity aligns with federal procurement processes for technical and customer support services in the software industry.

General Info

Provision of SILVER-tier SaaS customer success support services for enterprise, issued by Veterans Affairs.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

NJ

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
Office AddressN/A
ContactsNo contact information available

Full Description

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Delivery of SILVER-tier customer success support including onboarding, training, technical assistance, and account management for enterprise users of the SaaS platform.