This Government Contract opportunity from Department Of Veterans Affairs was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Success and Technical Support Services

Closed

Federal

Submission Closed06/11/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Fleet Management Information System (FMIS) Specialist

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in 20 days

AI Contract Overview

The contract involves the provision of SILVER-tier customer success support services for enterprise users of a SaaS platform. These services include onboarding, training, technical assistance, and account management aimed at ensuring optimal user experience and effective utilization of the software. The scope targets maintaining ongoing customer engagement and resolving technical issues to enhance client satisfaction and retention. Issued by the Department of Veterans Affairs through its Technology Acquisition Center Nj (36C10B), this subcontract falls under the NAICS code 541512, which pertains to computer systems design services. The submission deadline for responses is set for June 11, 2026, shortly after the contract posting date of June 3, 2026. While specific location details for performance and points of contact are not provided, this opportunity aligns with federal procurement processes for technical and customer support services in the software industry.

General Info

Provision of SILVER-tier SaaS customer success support services for enterprise, issued by Veterans Affairs.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 36C10B26Q0507.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DA10--Social Listening Software as a Service (SaaS) (VA-26-00060732)

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJun 3

subcontract

Response DeadlineJun 11

Deadline has passed

Submission Closed

06/11/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Delivery of SILVER-tier customer success support including onboarding, training, technical assistance, and account management for enterprise users of the SaaS platform.