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Customer Support & Technical Assistance for Librarians

Active

Federal

Response Deadline08/04/2026, 11:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to provide dedicated customer service and technical assistance specifically for librarians, focusing on onboarding new users, troubleshooting system issues, and supporting order-related inquiries through established help desk systems. The work requires consistent, high-quality support to ensure librarians can effectively utilize the services or platforms being managed under this agreement, with emphasis on responsiveness, accuracy, and user-friendly communication. This subcontract is classified under NAICS code 561400, indicating it falls within the administrative services and support sector, and is posted by the Department of Defense under the office FA8052 773 Ess. The solicitation was made public on July 22, 2026, with responses due by August 4, 2026. The place of performance and point of contact details are not specified, and no set-aside preferences are indicated. Interested parties must submit proposals through the official SAM.gov portal linked in the contract details.

General Info

Subcontractor to provide dedicated customer service and technical support for librarians via help desk systems.

Agency

Department Of Defense → FA8052 773 EssView Agency

NAICS

561400View NAICS

Place of Performance

TX

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJul 22

subcontract

Response DeadlineAug 4

Submission deadline

Response Deadline

08/04/2026, 11:00:00 AM UTCin 12 days

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8052 773 Ess

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA8052 773 Ess

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver dedicated customer service for librarians, including onboarding, troubleshooting, and order support via help desk systems.

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