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This Subcontract opportunity from Texas was posted on July 23, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support and User Services

Closed
State & Local

Contract Overview

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Texas State University is seeking a subcontractor for a Customer Support and User Services contract to provide comprehensive 24/7 assistance to its users. The scope of work includes managing app-related technical issues, handling user complaints, coordinating the recovery of lost items, and delivering safety education and community outreach initiatives. Interested parties must submit their responses by the deadline of August 21, 2025. This opportunity is categorized under NAICS code 561400 and is associated with a broader micromobility transportation solution services project.

General Info

NAICS

561400

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP #754.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP #754- Micromobility Transportation Solution Services

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas State University
ContactsNo contacts available
OfficeN/A
Organization / AgencyTexas State University
Office AddressN/A
ContactsNo contact information available

Full Description

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24/7 customer service for users including app issues, complaints, lost items, safety education, and community outreach.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Keith Deutsch
Christine

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