This Government Contract opportunity from Department Of Veterans Affairs was posted on January 24, 2018. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
D--TAC-18-47936_My Health Vet Suite Expert 24 Software Technical Support Services
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The Department of Veterans Affairs Technology Acquisition Center in Eatontown, NJ, plans to award a sole source contract to Expert-24 Inc., based in Boulder, Colorado, for technical support services related to their Expert Builder Toolkit software product that supports the Healthe Living Assessment (HLA). This one-year, firm-fixed-price contract includes two option years and is justified under the Federal Acquisition Regulation allowing for sole source awards when only one responsible source exists. The toolkit comprises WebBuilder, VirtualExpert, and AssetBuilder tools that operate the HLA engine and are linked to clinical databases and schemas continuously updated to maintain the accuracy and functionality of the HLA platform. Given the proprietary nature of the software and the critical expert knowledge required to manage updates and troubleshoot issues, only Expert-24 Inc. is capable of providing the necessary Tier III technical support to ensure uninterrupted availability and accuracy for the approximately four million Veterans using the platform. The contract falls under the NAICS code 541511 and targets a small business size standard of $25.5 million average annual revenue. The support services cover ongoing maintenance, modifications, enhancements, and repairs to keep the Healthe Living Assessment operational within the My Healthe Vet platform. Without these specialized services, the VA’s development team would be unable to properly support or maintain the software, potentially affecting Veterans’ access to vital health assessment tools. The estimated award date for this contract is January 19, 2018. The announcement does not constitute a request for competitive proposals, and inquiries are directed to the designated VA contract specialists and officers.
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