N--Web-based Waste Management (VA-18-00080249)

PRE-SOLICITATION NOTICE SYNOPSIS: The Veterans Health Administration (VHA) Environmental Programs Service (EPS) Industrial Hygiene Program Manager anticipates soliciting and subsequently awarding a single Firm-Fixed Price contract for a web-based healthcare specific waste management and recycling tracking system service from a commercial provider. The services shall include storage and security capabilities. The intent is to replace the current VHA data collection system. The solution shall be an integrated toolset through which the VHA monitors performance metrics and manages through roles and process rather than physical control of assets. PROJECT SCOPE: VHA currently has 162 VA Medical Center sites with approximately 950 users (individual and groups) in the catalog. The current VHA waste minimization and compliance Report data collection system requires the creation of a URL which is generated annually and does not have the capability to roll over previous year s data. A list of standard software approved for use within VHA is provided as Attachment 4 VHA Approved Standard Software. The hardware infrastructure of data collection system is aging (5+ years) and deployment of new servers. The current infrastructure is site specific. For example, each of the 162 locations (in the contiguous United States, Alaska, Hawaii, Puerto Rico, and Manila) has its own set of servers. Further, if a regional location has power issues or becomes unusable, access to URL is lost for users at that location. URL via e-mail archiving is currently implemented inconsistently, is difficult to use, and does not meet information retrieval (e-discovery) requirements. Additionally, the storage associated with URL via e-mail archiving continues to grow and is costly to manage. Recent regulations for handling e-mail litigation hold and discovery demand that VHA implement a more effective and expedient process. Data collection process has evolved over the years into an integrated data collection and collaborative environment. VHA s current environment lacks the level of integrated features that is commercially available. VHA requires a greater use of these integrated data collection and collaborative tools to support its mission and critical position within the federal government. Additionally, VHA is seeking a solution that will reduce the government s in-house system maintenance burden and provide VHA users with more timely implementations of new versions and features. VHA will maintain customer (user) support to trouble calls or requests for assistance and interface with the appropriate technical support. No direct customer support is required from this solicitation. Only technical and system administration staff will interface directly with the Offeror. ADMINISTRATIVE: The solicitation will be issued as a Request for Proposal (RFP) conducted in accordance with FAR Parts 12 and will be evaluated in accordance with the procedures listed in the solicitation. The solicitation will be advertised as a total Service-Disabled Veteran Owned Small Business (SDVOSB) Set-Aside. Offers received from other than SDVOSB will not be considered. The applicable NAICS code is 518210 with a size standard of $25 million. The solicitation will be issued on or about July 30, 2018. The period of performance is 365 calendar days from date of award. There will be four (4) one year (365 calendar day) option periods to this contract. This notice is not a request for competitive offers. All questions must be submitted in writing to the issuing office via email to contact@example.gov. Telephone calls will not be accepted -END-