DA10--EndNote Research Reporting Software Licenses VA-26-00045430

The Department of Veterans Affairs has awarded a Firm-Fixed-Price contract to REDHAWK IT SOLUTIONS LLC, a Service-Disabled Veteran-Owned Small Business, for the renewal and maintenance of EndNote Research Reporting Software licenses under the NASA SEWP V GWAC vehicle. The contract covers 1,250 licenses for the 12-month base period beginning May 31, 2026, with an option to expand to a total of 4,850 licenses across two additional 12-month option periods. The core purpose is to sustain uninterrupted access to EndNote’s proprietary software, which is critical for managing vast research reference libraries, enabling collaboration across VA research departments, and ensuring data integrity within clinical and grant workflows. Maintenance support includes technical assistance, software updates, security patches, and online self-help resources, all provided exclusively through Clarivate, the sole source with access to the software’s source code and data structures. The award was made on a sole-source basis under FAR 16.507-6(b)(2) due to the unique nature of EndNote, with no commercially viable alternatives capable of preserving data fidelity or avoiding transition costs estimated between $2 million and $3 million and a lead time of 15 months or more. The contract value is $192,850 for the base period, though the total value of all options remains unspecified. Performance occurs remotely across VA facilities nationwide, with administrative oversight managed by the Technology Acquisition Center in Eatontown, New Jersey. Acceptance criteria center on system uptime, support responsiveness, and the absence of operational disruption, with the Government retaining full authority to approve deliverables. No physical delivery, packaging, or marking requirements apply, and the procurement complies with VA Deviation 5.301 and applicable GWAC guidelines.