DA10--Medicom- Medicom Imagex with Assistant Edition software subscriptions,associated support services, maintenance and training (VA-26-00038750)

The contract award pertains to the procurement of Medicom Imagex with Assistant Edition software, along with comprehensive support services, ongoing maintenance, and training for ten units under a firm-fixed-price arrangement with the Department of Veterans Affairs, Technology Acquisition Center in Eatontown, New Jersey. The base performance period runs from July 1, 2026, through June 30, 2027, with two optional twelve-month extension periods available, bringing the total potential contract duration to thirty-six months, subject to formal modification by the Contracting Officer. All deliverables, including software, documentation, and training materials, are to be provided electronically and performed at ten VA medical facilities within Veterans Integrated Service Network 2, with FOB destination terms applying. Pricing is structured through clearly defined CLINs for the software and support services, though actual unit and extended prices are not specified, and certain line items are marked as Not Separately Priced. The acquisition is awarded on a sole-source basis under a Justification for Other Than Full and Open Competition, evaluated using a Lowest Price Technically Acceptable methodology, where conformance to technical requirements—including Section 508 accessibility standards, AI compliance under OMB M-24-04, and VA-specific cybersecurity directives—takes precedence over price, with payment determined after confirmation of acceptable technical performance. The contractor is required to adhere to strict security and compliance protocols, including Tier 1, 2, or 4 background investigations depending on personnel roles, mandatory PIV credentialing, annual security training, and compliance with VA Directive 6500 series and NIST guidelines. All staff must be prescreened for language proficiency and background clearance, with personnel rosters submitted within three days of award and updated within one day of any change. Electronic invoicing must be submitted exclusively via the VA EIPP system using X12 EDI format, and payments are processed through EFT to the VA Financial Services Center in Austin, Texas. Packaging must be tamper-evident with chain-of-custody documentation, and all software must be encrypted during transfer and storage. Compliance with AI self-certification, data breach reporting within one hour for unsecured PHI, and full cooperation with VA and law enforcement in incident investigations are mandatory, with financial liability for data breaches imposed under liquidated damages clauses. The contract incorporates federal and VA-specific clauses including those on veterans’ employment equality, subcontractor sales restrictions, AI governance through the VA-specific C.20 alternate clause, and the