This Sources Sought opportunity from Department Of Veterans Affairs was posted on August 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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DD01--WILMAC Call Recording Extraction Service Base New requirement

Closed

36C10B26Q0450Federal

Submission Closed09/03/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The Department of Veterans Affairs Technology Acquisition Center is seeking information for the WILMAC Call Recording Extraction Service under solicitation 36C10B26Q0450. The primary objective is to procure a solution to extract, decrypt, and standardize legacy call recordings from Calabrio One, Avaya, and Verint systems into a compliant archive meeting NARA mandates. The required solution must include the Continuity Replay base package with cloud deployment, featuring real-time dashboards, advanced search and replay, on-demand transcription, and role-based access control. The government intends to utilize a small business set-aside strategy via the NASA Solutions for Enterprise-Wide Procurement (SEWP) V Government-Wide Acquisition Contract (GWAC). The project is governed by a firm-fixed-price structure and requires strict adherence to the VA OIT Technical Reference Model, Zero Trust critical security controls, and Section 508 accessibility guidelines. Contractors must comply with ICTS supply chain regulations prohibiting transactions with foreign adversaries and meet specific generative AI requirements, including unbiased AI principles and truth-seeking neutrality. Key deliverables include a Master Delivery Schedule and weekly progress reports. The acquisition process involves a sources-sought and RFI phase to evaluate vendor capabilities, with a final response deadline of September 3, 2026.

General Info

VA seeks a vendor to migrate and archive legacy call recordings with compliant access and retention.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541519 - Other Computer Related Services

Place of Performance

Set-Aside

SBA

Documents

VA Call Recording Exports Product Description PD 1.0

product-description

High

RFI 36C10B26Q0450 WILMAC Call Recording Extraction Service

rfi

Low

Sources Sought for WILMAC Call Recording Extraction Service 36C10B26Q0450

sources-sought

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

1 update

PhaseClosed

PostedJun 10

Sources Sought

Notice updatedAug 7

Response deadline changed from Jun 17, 2026 to Sep 3, 2026. NAICS code changed from 561422 to 541519. The notice description changed.

Response DeadlineSep 3

Deadline has passed

Submission Closed

09/03/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Contacts1 person available

OfficeEATONTOWN, NJ, 07724, USA

Organization / AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressEATONTOWN, NJ, 07724, USA

Contacts

Belinda EspindolaContract Specialist

contact@example.gov

+1 (555) 000-0000

Full Description

This amendment is issued to notify all potential vendors of the Government s acquisition strategy. In accordance with FAR 7.102(a)(4) Agencies shall perform acquisition planning and conduct market research for all acquisitions in order to promote and provide for Appropriate consideration of the use of pre-existing contracts, including interagency and intra-agency contracts, to fulfill the requirement, before awarding new contracts. The Government will use will solicit as a small business set-aside under the National Aeronautics and Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) V Government-Wide Acquisition Contract (GWAC) to procure the products listed in this sources sought as our acquisition strategy.