This Solicitation opportunity from California was posted on January 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Debt Collection Services RFP

Closed

25-PS-CM-958State & Local

Submission Closed01/27/2025

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561440

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RFI Tickets & Citations Management Support

Solicitation # WMATA-0000010967

The Washington Metropolitan Area Transit Authority is seeking proposals for RFI Tickets and Citations Management Support under solicitation number WMATA-0000010967. This procurement falls under NAICS code 561440 and is managed through the agency's Virginia-based organizational structure. Interested parties must submit their responses by the deadline of November 18, 2026. Detailed information and submission portals are available through the official WMATA supplier link.

Washington Metropolitan Area Transit Authority

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Debt Collection ServicesThis subcontract for Debt Collection Services involves providing professional recovery efforts for prime contractors working on Alameda Municipal Power projects. The selected provider will be responsible for recovering outstanding balances from delinquent utility accounts, which includes performing skip tracing to locate former customers, processing payments, and maintaining detailed account records. The primary goal is the delivery of recovered funds and updated account documentation to the agency. To be eligible for this engagement, contractors must possess a California Department of Financial Protection and Innovation license and a valid Nationwide Multistate Licensing System ID. This opportunity is categorized under NAICS code 561440 and is managed by the Administration - Customer Service agency in California. Interested parties must submit their responses by the deadline of December 3, 2026.

Administration - Customer Service

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Request for Proposal for Collection Services

Solicitation # PS 10-26-02

Alameda Municipal Power (AMP) is soliciting proposals from licensed collection agencies to provide professional debt collection services for delinquent utility accounts. The scope of work includes locating and contacting former customers, recovering outstanding balances, processing payments, and maintaining accurate account records. The selected contractor must maximize the recovery of receivables while minimizing costs to AMP, ensuring all interactions remain professional and respectful. Key requirements include strict compliance with federal and California debt collection laws, consumer protection requirements, and data security standards to protect confidential customer information. Contractors must maintain all necessary California Department of Financial Protection and Innovation (DFPI) and Nationwide Multistate Licensing System (NMLS) licenses throughout the contract term. Proposals are evaluated using a points-based scoring system focusing on collection approach and effectiveness (25%), qualifications and experience (20%), regulatory compliance and data security (20%), implementation and customer service (20%), and cost proposal (15%). A 5% preference is granted to local businesses within the City of Alameda. The contract will be a not-to-exceed budget per task form, with a preference for contingency-based fee schedules. Remittances must be made via electronic funds transfer at least monthly, accompanied by detailed account-level reconciliation. Proposals must be submitted as a single file through the OpenGov Bid Portal by the December 3, 2026, deadline.

Administration - Customer Service

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EMS Debt Collection Services

Solicitation # RFP27-4911-03R

The City of Lauderdale Lakes is soliciting proposals for EMS Debt Collection Services to manage delinquent Emergency Medical Services and ambulance transport receivables. The selected contractor will be responsible for providing all necessary personnel, technology, and resources to handle account intake, debtor-location research, skip tracing, payment processing, and monthly reporting. The scope specifically excludes initial billing functions, medical coding, and consulting for Medicare or Medicaid. To be eligible, firms must demonstrate at least five years of experience in medical debt collection and maintain strict compliance with HIPAA and Florida debt collection requirements. The contract features an initial three-year term with the possibility of two one-year extensions. Proposals are evaluated on a points system focusing on experience, pricing, references, and local business location. Awardees must provide performance and payment bonds and adhere to nondiscrimination and debarment certifications. All proposals must be submitted as a single electronic file via the City's eProcurement portal by December 2, 2026. The agreement is governed by Florida law with venue in Broward County, and requires that all records be maintained for at least three years following the completion of the contract.

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Property Tax Collection Services

Solicitation # RFP-2610271

The City of Richmond Hill has issued solicitation RFP-2610271 for Property Tax Collection Services. This procurement opportunity was posted on November 5, 2026, and requires interested parties to submit their responses by the deadline of November 26, 2026, at 7:00 PM. The contract is managed by the City of Richmond Hill and will be performed within Canada. Detailed information regarding the submission process and specific requirements can be accessed through the official bids and tenders portal.

City of Richmond Hill

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SV-00211711 Debt Collection Services for Out of State Tolls and Violations

Solicitation # BPM059513

The Maryland Transportation Authority (MDTA) is soliciting proposals for debt collection services to recover delinquent toll payments and other debts from owners of vehicles registered outside of Maryland, including those from other U.S. states, U.S. territories, Canadian provinces, and Mexican states. This contract is structured as a three-year base period with a unilateral option for a two-year renewal. The award will be based on Competitive Sealed Proposals with Firm Fixed Unit Prices, where technical factors—specifically the technical response, work plan, staff qualifications, and economic benefit to the State of Maryland—are weighted more heavily than financial considerations. The selected contractor must adhere to strict legal and security standards, including the Federal Fair Debt Collection Practices Act, the Maryland Consumer Debt Collection Act, PCI DSS, and the NIST cybersecurity framework. Key requirements include providing a performance bond, ensuring ADA compliance for payment websites, and maintaining a comprehensive Quality Assurance and Quality Control Plan. Proposals must be submitted in two separate volumes: a technical proposal and a financial proposal, the latter of which is requested only from qualified offerors. The financial structure involves commission rates for newly placed debt, backlog debt, and a work order allowance, with estimated collections for the initial term exceeding 228 million dollars.

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Provision of Collection Agency Services

Solicitation # 8635P

The City of Richmond, operating under the Province of British Columbia, has issued solicitation 8635P for the provision of collection agency services. This procurement opportunity is open for responses until the deadline on December 15, 2026, with the services to be performed within British Columbia, Canada. Interested parties can access further details and submission guidelines through the official BC Bid portal. The solicitation was formally posted on November 4, 2026, and is managed by the City of Richmond as the primary contracting agency.

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Provision of Collection Agency Services

Solicitation # 8635P

The City of Richmond is soliciting proposals from qualified and experienced proponents to provide professional collection agency services. The primary objective of this project is the recovery of unpaid debts and delinquent accounts receivable on behalf of the city. Interested parties must submit their responses by the deadline of December 15, 2026. This solicitation, identified by number 8635P, is for services to be performed within Canada.

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Debt Collection Outreach (Administrative)This subcontract for Debt Collection Outreach (Administrative) involves providing initial communication services for prime contractors working on out-of-state lien enforcement projects for the Pennsylvania Department of Revenue. The selected provider will be responsible for executing phone calls and formal letters to debtors to facilitate payment or resolution, utilizing professional call center infrastructure and CRM systems to track all activities. The contractor must strictly adhere to the Fair Debt Collection Practices Act (FDCPA) and is required to deliver detailed communication logs and status updates regarding all debtor contact attempts. This opportunity is managed by the Pennsylvania Office of General Counsel under NAICS code 561440, with a response deadline of December 4, 2026.

Office of General Counsel

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General Insurance Subrogation & Recovery ServicesThe City of Dallas is seeking a subcontractor for General Insurance Subrogation and Recovery Services to support the Office of Risk Management. The selected provider will be responsible for the identification, investigation, negotiation, and recovery of funds from third parties on behalf of prime contractors. This role involves reviewing both open and closed claims to assess liability and implement recovery strategies specifically for product liability, fire, property, and automobile losses using secure electronic claims management systems. To qualify for this contract, the provider must possess at least 10 years of experience in subrogation recovery. Key deliverables include the successful recovery of funds and the submission of detailed monthly status reports. Interested parties should note the response deadline of December 4, 2026, for this opportunity categorized under NAICS code 561440.

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Subrogation Recovery and Collection Services

Solicitation # BTZ26-00031251

The City of Dallas is soliciting proposals to establish a three-year Indefinite Delivery/Indefinite Quantity (ID/IQ) service price agreement for Subrogation Recovery Services to support the Office of Risk Management. The selected contractor will be responsible for identifying, investigating, and recovering funds from third parties across various claim types, including workers' compensation, automobile liability, property, and general liability. To qualify, proposers must have at least ten years of experience in the subrogation recovery business and provide two letters of reference. The contract includes an initial three-year term with three one-year renewal options, with an estimated total recovery value ranging from $5,596,406.00 to $8,394,608.00. Award evaluation is based on a point-scoring system focusing on the proposer's overall approach and methodology, estimated recovery revenue minus contingency fees, and a Developing Regional & Inclusive Vendor Enterprises (DRIVE) plan. The DRIVE plan emphasizes Small Business Enterprise (SBE) utilization and local economic impact. Contractors must adhere to strict compliance standards, including the Americans with Disabilities Act, Equal Employment Opportunity clauses for contracts exceeding $50,000, and specific cybersecurity controls for protecting confidential information. Performance is monitored by the City, which reserves the right to cancel the agreement if services are unsatisfactory, and claims unsettled after 12 months require documented recovery attempts for City review.

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IFB 2209 Debt Collection Services

Solicitation # 2209

The California Department of Developmental Services, specifically the Accounting and Fiscal Services Section, is soliciting bids under IFB 2209 for professional debt collection services. The contractor will be responsible for recovering delinquent accounts receivable, including vendor audit accounts, employee payroll and advance repayments, dishonored checks, and judgments. The anticipated period of performance runs from January 1, 2027, through June 30, 2028. The contract is based on an estimated outstanding debt of 10 million dollars in the first year and 5 million dollars in the second year, with the award granted to the responsive and responsible bidder offering the lowest total cost. To qualify, bidders must possess a valid debt collector license from the California Department of Financial Protection and Innovation and maintain insurance from companies with an AM Best rating of at least A. Performance is subject to strict adherence to the Federal Fair Debt Collection Practices Act and the California Rosenthal Fair Debt Collection Practices Act, with a requirement to attempt contact every three business days. The agreement includes various incentives for Disabled Veteran Business Enterprises and Small Businesses, as well as strict requirements for confidentiality, information security, and the disclosure of any generative artificial intelligence used in the bid. Bids must be submitted by November 19, 2026, to Jonathan Louie.

California Department of Developmental Services

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10 days ago

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in 11 days

AI Contract Overview

This contract involves the provision of debt collection services for the City of Coronado, California, under solicitation number 25-PS-CM-958. The procurement process was initiated on January 2, 2025, with a response deadline set for January 27, 2025. The scope of work is valued at approximately 74 million dollars, indicating a significant contractual engagement aimed at managing and recovering outstanding debts owed to the city. The contract falls under the NAICS code 561440, which pertains to collection agencies and credit bureaus, highlighting its focus on debt recovery operations. The primary point of contact for this solicitation is Denise Johnson, reachable via email at [email hidden] or by phone at [phone hidden]. The contract is managed by the City of Coronado, a public agency within California, and is categorized as a solicitation, with no specific set-aside restrictions noted. Supporting documentation emphasizes the importance of vendor references to demonstrate past performance in similar public sector debt collection or related services. Although the provided summaries reference various RFPs for services such as drapery replacement, traffic surface markings maintenance, and power washing, these appear to serve as examples of reference requirements rather than directly related to the debt collection contract. Overall, the procurement aims to select a qualified vendor capable of efficiently managing debt recovery efforts for the city, ensuring compliance with public procurement standards and fostering transparency through detailed references and performance history.