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Digital Experience Monitoring (DEM) Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves the deployment and ongoing support of Zscaler’s Digital Experience Monitoring (DEM) solution aimed at enhancing the monitoring of user performance, application latency, and endpoint health for distributed federal users. This initiative is designed to provide comprehensive visibility into digital experiences across federal systems to ensure optimal functionality and responsiveness. The service will support the Department of Homeland Security through its Information Technology Acquisition Center, with work primarily performed in Springfield. Classified as a subcontract under the NAICS code 541690 (Other Scientific and Technical Consulting Services), the project focuses on leveraging advanced monitoring technology to improve operational efficiency and user experience within a complex federal environment. While specific contractual details such as set-asides, solicitation number, and exact office addresses are not provided, the contract posting date is April 30, 2026, indicating upcoming or current service engagement. This effort underscores the federal commitment to maintaining high standards of digital infrastructure through third-party technical services that can track and optimize application and endpoint performance at scale.

General Info

Deployment and support of Zscaler DEM to monitor federal user performance and application latency.

Agency

Department Of Homeland Security → Information Technology Acq CenterView Agency

NAICS

541690 - Other Scientific and Technical Consulting ServicesView NAICS

Place of Performance

Springfield, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of FY-26_SSJ_Zscaler.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Zscaler Software License

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedApr 30

subcontract

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Acq Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Homeland Security → Information Technology Acq Center

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Office AddressN/A

ContactsNo contact information available

Full Description

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Deployment and support of Zscaler’s Digital Experience Monitoring to monitor user performance, application latency, and endpoint health across distributed federal users.

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