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This Solicitation opportunity from New York was posted on April 16, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

E-Z Pass Customer Service Center

Closed
2121455State & Local

Contract Overview

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The New York State Thruway Authority intends to amend its existing contract with Conduent State & Local Solutions, Inc., which has been in effect since September 17, 2007, and is set to conclude on June 30, 2025. This amendment is part of a sole-source procurement process, as Conduent is the designated award recipient, and the contract is exempt from advertising requirements. The contract covers services related to the E-ZPass Customer Service Center, serving all counties across New York State, with the primary location at 200 Southern Boulevard, Albany, NY. The contract value is substantial, ranging from 50 million to 150 million dollars, reflecting the scope and importance of the services provided. The solicitation for this contract was posted on April 16, 2025, with a response deadline of May 7, 2025. The NYS Thruway Authority emphasizes that questions or comments regarding this sole-source procurement should be directed to Nina Shafer, the designated contact person, via email or phone. The contract aims to ensure continued customer service operations for the E-ZPass program, a critical component of New York’s transportation infrastructure. Further details about the procurement can be accessed through the provided online link.

General Info

Place of Performance

NY, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

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Submission Closed

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Organization & Contact Information

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AgencyNew York → NYS Thruway Authority
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Nina ShaferOffice Assistant 3

Full Description

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It is the intent of the NYS Thruway Authority to process an Amendment to Contract C100739 with Conduent State & Local Solutions, Inc. Reason for advertising exemption: Single Source Award recipient: Conduent State & Local Solutions, Inc. Any questions or comments regarding this notice of sole-source, single-source, or procurement otherwise exempt from advertising in the NYS Contract Reporter should be directed to the contact person listed for the contracting agency or public authority. Ad end date:05/07/2025 Contract term: 09/17/2007-6/30/2025 County(ies): All NYS counties Location: 200 Southern Boulevard, Albany, NY 12209

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