EAP Intake and Referral Coordination

The contract is for EAP Intake and Referral Coordination, requiring the vendor to manage the initial contact with employees, conduct assessments to determine needs, triage urgent or emergency situations, schedule counseling sessions, and coordinate referrals to both internal and external mental health and support providers. The work focuses on ensuring timely and appropriate access to behavioral health resources for employees, with a strong emphasis on effective intake procedures and seamless referral pathways to maintain employee well-being and operational continuity. This subcontract is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses under the SDVOSB program, as defined by FAR 19.14, and falls under NAICS code 541611 for Management Consulting Services. The contract was posted on August 4, 2026, with responses due by August 10, 2026, and the performance location is Winston-Salem, North Carolina, with ZIP code 27155. The agency responsible is the Department of Veterans Affairs, specifically the Veterans Benefits Administration, indicating that services provided will support VA employees and likely align with federal workplace mental health and employee assistance program standards.