Emergency On-Site Repair Response Services

This contract involves providing emergency troubleshooting, diagnostics, and repair services specifically for KLA Tencor profilometers at NASA's Goddard Space Flight Center. The service provider is required to guarantee a rapid response time of within 24 business hours to address any onsite equipment issues. The contract is categorized under NAICS code 811212, which relates to computer and office machine repair and maintenance. Issued by the NASA Shared Services Center, the contract aims to ensure minimal downtime for critical profiling instruments used in NASA operations. The solicitation was posted in late May 2026, with a response deadline in early June 2026, indicating a relatively short timeframe for submitting bids. This subcontract emphasizes prompt and efficient repair support to maintain mission-critical equipment reliability and functionality.