Employee Engagement Survey and Organizational Action Planning Service

The City of Houston’s Human Resources Department is soliciting proposals through RFP-2026-0017 to secure a vendor capable of delivering enterprise-wide employee engagement survey and organizational action planning services as part of its Involve & Evolve program. The goal is to significantly boost participation rates, currently at 29 percent, by enhancing communication strategies, expanding outreach efforts, and implementing robust post-survey action plans driven by comprehensive data analysis. The selected vendor will collaborate closely with city leadership to develop tailored initiatives that foster a more engaged workforce, improve transparency, and translate survey insights into actionable organizational improvements across all departments. This effort is designed to support informed decision-making and create measurable, sustained gains in employee satisfaction and performance. The contract is structured as a three-year base term with two optional one-year renewal periods, allowing for a potential five-year engagement if performance benchmarks are met. Proposals must be submitted by August 20, 2026, with the solicitation posted on June 26, 2026. All services are to be performed within Texas, primarily in the City of Houston, and the primary point of contact is Angelita Garcia, who can be reached via email or phone for inquiries. The vendor is expected to bring expertise in large-scale survey design, data interpretation, change management, and strategic planning to ensure the city’s goals of workforce transformation are achieved effectively and efficiently.