Empyrean Benefit Solutions — Employee benefits

This cooperative purchasing contract between Sourcewell and Empyrean Benefit Solutions, Inc. provides employee benefits administrative software platforms, member and provider advocacy services, and products focused on transparency, fraud, waste, and abuse. Established through solicitation number 111623, the agreement allows public and nonprofit entities across the United States and Canada to procure these specialized services. The contract is effective through February 5, 2028, with the possibility of three one-year extensions. The selection process involved a comprehensive evaluation of multiple vendors based on pricing, financial viability, performance guarantees, and product breadth. Empyrean was recommended for the award following a competitive RFP process that began in September 2023. The resulting services include the +YOU people experience platform, which emphasizes benefits administration and employee engagement via a custom-branded mobile app. Empyrean is held to specific service level agreements regarding system availability, data processing accuracy, and service center responsiveness to ensure high-quality delivery for government and education markets.