Enterprise Cloud Support Services

Solicitation N0018926RL011 is a request for quote for a multiple award firm-fixed price indefinite-delivery, indefinite-quantity contract to provide Enterprise Cloud and Network Operations and Management Support Services for the Naval Network Warfare Command. This total small business set-aside under NAICS 518210 has a contract ceiling of 99,000,000.00 dollars. The period of performance runs from January 1, 2027, through June 30, 2032, consisting of a five-year ordering period and a six-month option. The scope of work involves the continuous operation, sustainment, management, and defense of enterprise cloud and network systems, specifically focusing on Microsoft Azure, M365, and multi-cloud integration across IL5 and IL6 environments. Key requirements include cybersecurity defense based on zero trust principles, SD-WAN operations, and the implementation of records management capabilities to meet Department of the Navy data retention and e-Discovery requirements. The government will utilize an integrated best-value award decision, where non-price factors are considered significantly more important than price. Evaluation factors include a mandatory verification of a Top Secret Facility Security Clearance and an assessment of past performance. Technical requirements necessitate a workforce with Secret and Top Secret clearances across 16 labor positions, including project managers, cloud engineers, and e-discovery administrators. Performance will be monitored via a Quality Assurance Surveillance Plan with specific acceptable quality levels for progress reports, invoicing, and overall performance. Proposals must be submitted in two separate volumes, one for non-price factors and one for price, with a final response deadline of November 12, 2026.