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Enterprise Content Management (ECM) Maintenance

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28291State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Washington State Department of Enterprise Services is conducting a competitive procurement process under solicitation 12625 to establish statewide contracts for Enterprise Content Management maintenance. This initiative allows eligible purchasers to acquire ongoing software maintenance and subscription options for existing ECM solutions, specifically divided into two categories: Open Text Maintenance and Laserfiche Maintenance. The contract covers a wide range of commodity codes including business, architectural, and integrated software, as well as data storage and updating services. The solicitation was posted on September 15, 2026, with a final deadline for bid submissions on October 10, 2026. A pre-bid conference is scheduled for September 23, 2026, via Microsoft Teams. Interested vendors must be registered in Washington’s Electronic Business Solution to receive updates and submit bids. All inquiries regarding the procurement should be directed to the Procurement Coordinator, Leilani Konecny, by the question deadline of October 5, 2026.

General Info

Washington State procurement for Open Text and Laserfiche Enterprise Content Management maintenance contracts.

Agency

Washington → Department of Enterprise ServicesView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseSolicitation
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Organization & Contact Information

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AgencyWashington → Department of Enterprise Services
Contacts2 people available
OfficeN/A
Organization / Agency
Washington → Department of Enterprise Services
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Office AddressN/A
Contacts

Full Description

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NOTICE OF BID OPPORTUNITY Competitive Solicitation 12625 Enterprise Content Management (ECM) Maintenance COMPETITIVE SOLICITATION POSTING: 09/15/2026 DEADLINE FOR SUBMITTING BIDS: 10/15/2026 Find the full solicitation on Washington’s Electronic Business Solution (WEBS). Vendors not registered in WEBS will not receive updates or amendments to the solicitation, which could disadvantage your bid. Pre-bid conference: 09/23/2026, 11:00AM Pacific Microsoft Teams meeting Join: Meeting Link Meeting ID: 225 771 843 081 006 Passcode: au2Q26Eo Dial in by phone (833) 322-1218,,502625893# United States (Toll-free) Phone conference ID: 502 625 893# Contract location: Statewide Contract description: The Washington State Department of Enterprise Services (Enterprise Services) is conducting a competitive procurement to award Statewide Contracts for eligible purchasers to acquire ongoing software maintenance and/or software subscription options for existing purchasers of Enterprise Content Management (ECM) solutions. Through the Statewide Contracts established by this solicitation, Washington state agencies and other eligible purchasers may obtain contracted continuing use and support of previously purchased, installed and implemented ECM solutions in the following contract categories: Contract Category 1 – Open Text Maintenance. Contract Category 2 – Laserfiche Maintenance. Commodity codes: 208-12 Architectural Software 208-20 Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc. 208-27 Communications: Networking, Linking, etc. (Includes Clustering Software) 208-32 Customer Relationship Management Software (CRM) 208-51 Human Resources Software 208-53 Integrated Software 208-61 OCR and Scanner Software 208-80 Software, Microcomputer (Not Otherwise Classified) 920-45 Software Maintenance/Support 920-46 Software Updating Services 920-48 Storage Services, Data Media Table 1 Shows applicable commodity codes for posted solicitation Inclusion plan: None Solicitation documents: Solicitation documents, contacts, and bid instructions are available on WEBS: https://pr-webs-vendor.des.wa.gov/. Question-and-answer period: Posting date: 09/15/2026 Question due date: 10/05/2026. Submit questions or concerns about this solicitation in writing to the Procurement Coordinator: Leilani Konecny at DESContractsTeamCypress@des.wa.gov.

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