EXT ADM | RFI - Records Management Modernization

The City and County of San Francisco, through the County Clerk and Digital Services, has issued Request for Information SFGOV-0000012023 to identify Software as a Service technology solutions for Records Management Modernization. The primary objective is to reimagine Clerk services from the ground up, focusing on modernizing how residents access vital records, business services, and other clerking functions. The city is seeking information regarding vendor capabilities, design approaches, and implementation perspectives to inform future service design and procurement decisions. Interested parties must submit their responses via email to Amanda Wentworth by September 18, 2026, at 5pm PDT. Key milestones include a vendor information webinar on August 27, 2026, and a deadline for questions on August 28, 2026. While this is an RFI and not a formal solicitation for award, the documentation requests bid pricing and includes specific line specifications and terms and conditions in its appendices. Performance is centered in San Francisco, California, with the primary point of contact being the City Administrator's office.