This Government Contract opportunity from New Mexico was posted on August 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Crisis Contact Center Technology & Security

Closed

State & Local

Submission Closed09/30/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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British Columbia Hydro and Power Authority

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Truro & Penwith Academy Trust

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Acquisitions - Aqm Momentum

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DEADLINE

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Ibc Acq Svcs Directorate (00004)

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Solicitation # W91CRB-26-0000_043711

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Secure Electronic Application Review PlatformThis subcontract involves the provision and maintenance of a secure electronic application platform for prime contractors working on fellowship projects for the U.S. Department of State, Bureau of Human Resources. The primary objective is to deliver a fully functional, cloud-based review portal equipped with encryption and strict access controls, allowing panel members to score and evaluate applications while remaining compliant with federal data security standards. The project falls under NAICS code 518210 and was posted on October 27, 2026, with a response deadline of November 23, 2026. The contract ensures that the Bureau of Human Resources has a secure environment for managing sensitive application data throughout the review process.

Bureau Of Human Resources

POSTED

1 day ago

DEADLINE

in 26 days

AI Contract Overview

This subcontract, titled Crisis Contact Center Technology & Security, is issued by the New Mexico Human Services Department to provide essential technology platforms and maintenance for prime contractors working on State of New Mexico Health Care Authority projects. The scope of work involves the implementation of omnichannel software for voice, text, and chat, while ensuring critical interoperability for 911 and 988 services. The provider is responsible for managing secure data networks and hardware to maintain a secure and uninterrupted crisis contact center environment. The contract emphasizes the application of rigorous security controls and continuity planning to protect critical infrastructure. Classified under NAICS code 518210, the opportunity was posted on August 17, 2026, with a response deadline of September 30, 2026. This engagement is designed to ensure that crisis communication services remain operational and secure through advanced technological support and infrastructure management.

General Info

NM Human Services Department subcontract for secure crisis contact center technology and maintenance.

Agency

New Mexico Human Services Department

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

NM, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-630-7901-0007.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

New Mexico Crisis and Access Line Services

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 17

subcontract

Response DeadlineSep 30

Deadline has passed

Submission Closed

09/30/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyNew Mexico Human Services Department

ContactsNo contacts available

OfficeN/A

Organization / AgencyNew Mexico Human Services Department

Office AddressN/A

ContactsNo contact information available

Full Description

Supplies and maintains technology platforms for prime contractors on State of New Mexico Health Care Authority projects. Implements omnichannel software for voice, text, and chat, ensures 911/988 interoperability, and manages secure data networks and hardware. Applies security controls and continuity planning for critical infrastructure. Delivers a secure, uninterrupted crisis contact center technology environment.