Extended Hardware and Software Warranty Services

The contract entails the provision of extended warranty and maintenance services for Cisco hardware and software, extending coverage beyond the standard manufacturer terms to ensure continued operational reliability and technical support. Services will include proactive monitoring, troubleshooting, repair or replacement of failed components, software updates, and patches, all tailored to meet the operational needs of the State Fiscal Accountability Authority in South Carolina. The scope is designed to minimize downtime, protect system integrity, and maintain compliance with state technology standards over the extended service period. This subcontract is solicited under NAICS code 811212 and is open for responses until August 24, 2026, with bids submitted through the South Carolina Business Opportunity portal. The contract is not set aside for any specific small business category and does not specify a place of performance or point of contact, indicating flexibility in service delivery location. The posting date of July 7, 2026, signals a planning timeline for service commencement following award, with the state aiming to secure reliable, long-term support for its Cisco infrastructure to enhance efficiency and reduce lifecycle costs.