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This Government Contract opportunity from Florida was posted on July 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Warranty Services for Headset Systems

Closed
State & Local

Contract Overview

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The contract covers post-delivery technical support, repairs, replacements, and warranty management for Plantronics and JPL headsets deployed in 911 emergency response environments. Services must ensure continuous operational readiness of communication equipment critical to public safety, with response protocols tailored to the high-stakes nature of emergency dispatch and law enforcement use. The scope includes timely resolution of hardware failures, replacement of defective units, and administrative management of warranty claims to minimize downtime and maintain system reliability. This is a subcontract opportunity posted by Broward County in Florida, with a NAICS code of 811212 indicating repair and maintenance services. The solicitation was posted on July 2, 2026, and responses are due by July 17, 2026. Performance will be localized to support 911 operations within Broward County, though the exact physical location of service delivery is not specified. The contract requires adherence to strict service level expectations suited for mission-critical communications infrastructure, with no set-aside provisions indicated. Interested parties must submit proposals through the provided Bonfire Hub portal before the deadline.

General Info

Post-delivery technical support and warranty management for emergency response headsets in Broward County.

Documents

This scope was carved out of GEN2132410B1.

The full solicitation package (12 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Plantronics Headsets and Accessories

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida → Broward County
ContactsNo contacts available
OfficeN/A
Organization / AgencyFlorida → Broward County
Office AddressN/A
ContactsNo contact information available

Full Description

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Post-delivery technical support, repairs, replacements, and warranty management for deployed Plantronics and JPL headsets in 911 environments.

More opportunities from Florida → Broward County

Same awarding agency

Earlier notices in this NAICS code

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Miguel
Hillary
Keith Deutsch
Christine

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