Extended Service Plan (ESP) for Big Kahuna and Junior Systems

A one-year Extended Service Plan is in place to provide comprehensive maintenance, emergency support, and parts replacement for Big Kahuna and Junior systems, with unlimited remote support included to ensure continuous operational reliability. The contract covers all necessary service activities to keep these systems functioning at peak performance throughout the term, with no restrictions on the number of remote assistance requests. Service delivery is governed under a subcontract arrangement, classified under NAICS code 811212, and is administered by the National Institutes of Health Office of Acquisition and Logistics Operations, under the U.S. Department of Health and Human Services. The contract was posted on June 29, 2026, with a response deadline of July 16, 2026, at 4:00 PM, though the specific location of performance and point of contact are not detailed in the provided information.