Family Support Services

The purpose of this amendment is: A. Revise the Combined Synopsis/Solicitation response date, which was inadvertently omitted in the notice, to 7 September 2016 no later than 3:00 pm, EST Combined Synopsis - Solicitation For Commercial Items (IAW FAR 12.603 (c)) (i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. FAR subpart 13.5, are applicable. This announcement constitutes the only solicitation. Proposals are requested and a written solicitation will not be issued. (ii) This solicitation/synopsis reference number is F1M3S26205AW01 and is being issued as a Request for Proposal (RFP). (iii) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-89, effective 14 July 2016. (iv) This acquisition is 100% set-aside for Service Disabled Veteran Owned Small Businesses (SDVOSB). The associated NAICS code is 561110 with a $7.5M size standard. (v) Contractors shall submit a proposal in reference to the attached Performance Work Statement (PWS) and RFQ Pricing Worksheet which must be submitted in its original format. All responsible sources may submit a quotation, which shall be considered. (vi) The Family Support Services requirement provides day-to-day client services to include: - Financial counseling/education, personal and work life counseling - Administrative assistance, test examination, education advising - Employment counseling - Transition/relocation counseling - Information Technology (IT) support (vii) FOB Destination - The place of performance is Joint Base Charleston - Air Base and Weapons Station, Goose Creek, SC 29445. The period of performance is one base period of 6-months and 4 one-year options periods (1 Oct 2016 - 30 Sep 2021). (viii) The following clauses and provisions are incorporated and will remain in full force in any resultant award: (full text of clauses and provisions may be accessed electronically at this website: http://farsite.hill.af.mil) FAR 52.212-1, Instructions to Offerors-Commercial. FAR 52.212-1, Instructions to Offerors-Commercial. Proposals must be complete, self-sufficient, and respond directly to the requirements of this solicitation. The response shall consist of three (3) separate parts; Part I - Technical Proposal, Part II - Price Proposal, and Part III - Past Performance Information. Only references for same or similar type contracts are desired. Provide a list of no more than five (5), of the most relevant contracts performed for Federal agencies and commercial customers within the last three (3) years. Relevant contracts are those of similar scope and magnitude as this solicitation requires to include Financial counseling/education, personal and work life counseling; Administrative assistance, test examination, education advising; Employment counseling; Transition/relocation counseling and Information Technology (IT) support. Each Offeror is responsible to ensure they read and acknowledge all amendments to the solicitation. (ix) FAR 52.212-2, Evaluation - Commercial Items, applies to this acquisition and is amended as follows: The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the government, price and other factors considered. The following factors shall be used to evaluate offers in the following relative order of importance: 1. Technical - Security Clearance 2. Price 3. Past Performance Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). This is a competitive best value in which competing offeror' s present/past performance history will be evaluated on a basis significantly more important than cost or price consideration. By submission of its' offer, the offeror accedes to the terms of this model contract and all technically acceptable offers shall be treated equally except for their prices and performance records. The evaluation process shall proceed as follows: FACTOR 1 - TECHNICAL: Initially, the government technical evaluation team shall evaluate the technical proposals on a pass/fail basis, assigning ratings of Acceptable or Unacceptable. The only sub factor proposals shall be evaluated against is the following: Sub factor 1 - Security Clearance: IAW AFFARS 5352.215-9000, Facility Clearance, the offeror must possess, or acquire prior to commence of work against a contract, a facility clearance equal to the highest classification stated on the Contract Security Classification Specification (DD Form 254) attached to this solicitation. The offeror shall complete and return the attached DD 254 and demonstrate that all personnel provided for this effort will meet all security requirements shown in paragraph 5.3.4.3 and section 6 of the Performance Work Statement. Note: A determination will be rendered as to whether the technical proposal is evaluated as Acceptable or Unacceptable as follows: Table A-1. Technical Acceptable/Unacceptable Ratings Rating Description Acceptable Proposal clearly meets the minimum requirements of the solicitation. Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation. FACTOR 2 - PRICE: Next, the Government shall rank all technically acceptable offers by price, including any option prices if applicable. An offeror's proposed prices will be determined by multiplying the quantities identified in the pricing schedule by the proposed unit price for each Contract Line Item Number or Subcontract Line Item Number to confirm the extended amount for each. The price evaluation will document reasonableness and affordability of the proposed total evaluated price. The total price of CLINS 0001 through 5007 on the in the RFQ Price Worksheet will be evaluated. FACTOR 3 - PAST PERFORMANCE: The purpose of the past performance evaluation is to allow the government to assess the offeror's probability of meeting the solicitation requirements based on the offeror's demonstrated past performance. The assessment process will result in an overall performance confidence assessment of Substantial Confidence, Satisfactory Confidence, Limited Confidence, No Confidence, or Unknown Confidence as defined below. Past performance regarding predecessor companies, key personnel who have relevant experience, or subcontractors that will perform major or critical aspects of the requirement will not be rated as highly as past performance information for the principal offeror. Offerors with no recent/relevant performance history or if the offeror's performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned shall receive the rating "Unknown Confidence," meaning the rating is treated neither favorably nor unfavorably (neutral). A Substantial or Satisfactory Confidence rating carries more weight than a Neutral Confidence rating. Past Performance is significantly more important than price. PERFORMANCE CONFIDENCE ASSESSMENTS Rating Description Substantial Confidence Based on the offeror's recent/relevant performance record, the Government has a high expectation that the offeror will successfully perform the required effort. Satisfactory Confidence Based on the offeror's recent/relevant performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort. Neutral Confidence No recent/relevant performance record is available or the offeror's performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. The offeror may not be evaluated favorably or unfavorably on the factor of past performance. Limited Confidence Based on the offeror's recent/relevant performance record, the Government has a low expectation that the offeror will successfully perform the required effort. No Confidence Based on the offeror's recent/relevant performance record, the Government has no expectation that the offeror will be able to successfully perform the required effort. In evaluating past performance, the Government reserves the right to give greater consideration to information on those contracts deemed most relevant to the effort described in this RFP. If the lowest priced, technically accepted offeror is judged to have an "Substantial Confidence" risk rating, that offer represents the best value for the Government and the evaluation process stops at this point. Award shall be made to that offeror without further consideration of any other offers. The Government intends to award a contract without discussions with offerors. The Government, however, reserves the right to conduct discussions if deemed in its best interest. Offerors are cautioned to submit sufficient information and in the format specified. Offeror's may be asked to clarify certain aspects of their proposal (for example, the relevance of past performance information) or respond to adverse past performance information to which the offeror has not previously had an opportunity to respond. Adverse past performance is defined as past performance information that supports a less than satisfactory rating on any evaluation element or any unfavorable comments received from sources without a formal rating system. Communication conducted to resolve minor or clerical errors will not constitute discussions and the contracting officer reserves the right to award a contract without the opportunity for proposal revision. A written notice of award or acceptance of an offer mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. (x) All offerors shall include a completed copy of FAR 52.212-3, Offeror Representation and Certifications--Commercial Item or complete electronic annual representations and certifications at http//orca.bpn.gov. (xi) The clause at 52.212-4 Contract Terms and Condition-Commercial Items, applies to this acquisition and is amended as follows: BUSINESS LICENSE TAX - SOUTH CAROLINA In accordance with Contract Clause entitled, "Federal, State and Local Taxes" dated APR 2003/FAR 52.229-3 incorporated by reference, be advised that the Cities of North Charleston, South Carolina and/or Goose Creek South Carolina imposes a business license tax on all contract work within the cities of North Charleston, South Carolina and/or Goose Creek South Carolina. The cities interpret this to include contractors performing work for the United States government within the limits of North Charleston and/or Goose Creek. Joint Base Charleston - Air Base is included within the City of North Charleston, South Carolina and Joint Base Charleston - Weapons Station is included within the city limits of Goose Creek. The cost of the license is proportional to the dollar amount of work being executed. Information for the North Charleston City Tax may be obtained at North Charleston Business License Office, 2500 City Hall Lane, North Charleston, SC 29406, by calling (843) 740-2634, or (843) 740-2632 or at their website: www.NorthCharleston.Org. Information for the Goose Creek City Tax is available by calling 843-797-6220 ext. 1112 or by visiting www.cityof goosecreek.com. (xii) FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (Deviation 2013 - O0019) are incorporated by reference, however, the following clauses apply; FAR 52.222-21 -Prohibition Of Segregated Facilities; FAR 52.222-26 Equal Opportunity; FAR 52.222-35- Equal Opportunity for Veterans; FAR 52.222-36 Equal Opportunity for Workers With Disabilities; FAR 52.222-37 -Employment Reports On Veterans; FAR 52.232-33 -Payment by Electronic Funds Transfer--Central Contractor Registration; (xiii) The following additional clauses are applicable to this procurement. (full text of clauses and provisions may be accessed electronically at this website: http://farsite.hill.af.mil) - FAR 52.204-2, Security Requirements - FAR 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2015) - FAR 52.216-18, Ordering (Oct 1995). (a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from 01 Oct 2016 through 31 Mar 2021. (b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control. (c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule. - FAR 52.216-19, Order Limitations (Oct 1995). (a) Minimum Order. When the Government requires supplies or services covered by this contract in an amount of less than $2,500.00, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract. (b) Maximum Order. The Contractor is not obligated to honor - 1) Any order for a single item in excess of $700,000.00. 2) Any order for a combination of items in excess of $700,000.00; or 3) A series of orders from the same ordering office within 10 days that together call for quantities exceeding the limitation in subparagraph (b)(1) or (2) of this section. (c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section (d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 10 days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source. - FAR 52.216-21, Requirements (Oct 1995). Alternate I applies. (a) This is a requirements contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies or services specified in the Schedule are estimates only and are not purchased by this contract. Except as this contract may otherwise provide, if the Government's requirements do not result in orders in the quantities described as "estimated'' or "maximum" in the Schedule, that fact shall not constitute the basis for an equitable price adjustment. (b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. Subject to any limitations in the Order Limitations clause or elsewhere in this contract, the Contractor shall furnish to the Government all supplies or services specified in the Schedule and called for by orders issued in accordance with the Ordering clause. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. (c) Except as this contract otherwise provides, the Government shall order from the Contractor all the supplies or services specified in the Schedule that are required to be purchased by the Government activity or activities specified in the Schedule. (d) The Government is not required to purchase from the Contractor requirements in excess of any limit on total orders under this contract. (e) If the Government urgently requires delivery of any quantity of an item before the earliest date that delivery may be specified under this contract, and if the Contractor will not accept an order providing for the accelerated delivery, the Government may acquire the urgently required goods or services from another source. (f) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after 31 MAR 2021. - FAR 52.217-5, Evaluation of Options - FAR 52.217-8, Option to Extend Services. The government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the contractor within 15 DAYS before the contract expires. - FAR 52.217-9, Option to Extend the term of the Contract. (a) The Government may extend the term of this contract by written notice to the contractor within 15 DAYS before the contract expires; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 DAYS before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 MONTHS. - FAR 52.219-6, Notice of Total Small Business Set-Aside - FAR 52.219-27, Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) - FAR 52.219-14, Limitations on Subcontracting - FAR 52.219-28, Post Award Small Business Representation - FAR 52.222-22, Previous Contracts and Compliance Reports - FAR 52.222-41, Service Contract Labor Standards (Service Contract Act of 1965) and Wage Determination #2005-2473 (Rev. 19) FAR 52.222-42, Statement of Equivalent rates for Federal Hires (May 2014). In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5332.This Statement is for Information Only: It is not a Wage Determination. 01312 - Secretary II, GS-5, $14.44 per hour + 36.25% estimated for fringes 15060 - Educational Technologist GS-9, $21.89 per hour + 36.25% estimated for fringes 14160 - Personal Computer Support Technician, GS-7, $17.89 per hour + 36.25% estimated for fringes 15110 - Test Proctor, GS-5, $$14.44 per hour + 36.25% estimated for fringes (http://www.wdol.gov/) - FAR 52.222-43 - Fair Labor Standards Act and Service Contract Labor Standards - FAR 52.222-44 - Fair Labor Standards Act and Service Contract Labor Standards - Price Adjustment - FAR 52.222-54, Employment Eligibility Verification - FAR 52.222-55 Minimum Wages Under Executive Order 13658 - FAR 52.222-50, Combating Trafficking in Persons - FAR 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving - FAR 52.225-13, Restrictions on Certain Foreign Purchases - FAR 52.228-5, Insurance - Work on a Government Installation - FAR 52.253-1, Computer Generated Forms - DFARS 252.204-7004, Alternate A. System for Award Management (SAM); Contractors not registered in the SAM will be ineligible for award (register at http://www.SAM.gov/ or call 1-800-334-3414). - DFARS 252.204-7012 - Safeguarding Covered Defense Information and Cyber Incident Reporting - DFARS 252.232-7003, Electronic Submission of Payment Requests - DFARS 252.232-7006, Wide Area Work Flow Payment Instructions (May 2013) - DFARS 252.237-7023, Continuation of Essential Contractor Services - DFARS 252.239-7001 - Information Assurance Contractor Training and Certification - DFARS 252.246-7000, Material Inspection And Receiving Report - AFFARS 5352.204-9000 - Notification of Government Security Activity and Visitor Group Security Agreements (Apr 2003) - AFFARS 5352.223-9001, Health and Safety on Government Installations - AFFARS 5352.242-9000, Contractor Access to Air Force Installations - AFFARS 5352.242-9001, Common Access Cards (CACs) for Contractor Personnel - AFFARS 5352.223-9000, Elimination of Use of Class I Ozone Depleting Substances (ODSs) - AFFARS 5352.201-9101 OMBUDSMAN (a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the party to another official who can resolve the concern. (b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMBC A-76 competition performance decisions). (c) If resolution cannot be made by the contracting officer, concerned parties may contact the Center/MAJCOM ombudsmen, Mr. Gregg O'Neal, AFICA/KM, 507 Symington Dr., Scott AFB, IL 62225-5022 (618) 229-0297, fax (618) 256-6668, email: gregory.oneal@us.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/DRU?HQ AFICA/SMC ombudsman level, may be brought by the interested party for further consideration to the Air Force ombudsman, Associate Deputy Assistance Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431. (d) The ombudsman has no authority to render a decision that binds the agency. (e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the Contracting Officer. (xiv) Defense Priorities and Allocation System: N/A (xv) Response to this combined synopsis/solicitation must be received via email, mail, or delivery by 7 Sep 2016, no later than 3:00 PM Eastern Standard Time. Requests should be marked with solicitation number F1M3S26205AW01. Please send responses to both email addresses below. (xv) Address questions to Donald Knight, Contract Specialist, at (843) 963-4485, fax (843) 963-5183, email donald.knight.4@us.af.mil or Tamara Kostos, Contracting Officer, Phone (843) 963-5157, email tamara.kostos@us.af.mil Attachments: 1. RFQ Pricing Worksheet, dated 22 Aug 2016 2. Past Performance Questionnaire 3. PWS, dated 3 March 2016 (Rev. 31 Aug 2016)