This Solicitation opportunity from Department Of Justice was posted on May 28, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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FBI-HRD Customer Service Training

Closed

15F06725Q0000257Federal

Submission Closed06/10/2025, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 611430

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Solicitation # N4215827QE002

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Solicitation # 121584

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Human Resources Office

POSTED

1 day ago

DEADLINE

in 29 days

AI Contract Overview

The contract titled "FBI-HRD Customer Service Training" is a solicitation issued by the Department of Justice's FBI office in Washington, DC, with a posting date of May 21, 2025. It seeks to engage skilled and experienced personnel who possess specialized expertise in customer service training to enhance the FBI's training programs. The contract is designated as a Total Small Business Set-Aside under FAR 19.5, emphasizing opportunities for small businesses to participate. The response deadline for interested vendors is May 27, 2025, at 6:00 PM. The NAICS code associated with this contract is 611430, which pertains to professional and management development training services. The contract aims to procure services that will improve customer service capabilities within the FBI, with the performance location in Washington, DC. Points of contact for inquiries are Robert Bruce and Stevon Walker, both reachable via email and phone. Further details and the opportunity to view the solicitation are available through the provided link on SAM.gov.

General Info

FBI seeks small business contractors for expert customer service training in Washington, DC, submissions due June 10, 2025.

Agency

Department Of Justice → Fbi-Jeh

Contract Value

$2,700

NAICS

611430 - Professional and Management Development Training

Place of Performance

Washington, DC, 20001, USA

Set-Aside

SBA

Awardee

LANTEC OF LOUISIANA, L.L.C.

Award Issued Date

07/07/2025, 12:00:00 AM UTC

Documents

15F06725Q0000257 Customer Service Training - Answers from the Government

2 pages · q-and-a

High

15F06725Q0000257 Pricing Spreadsheet - Customer Service Training

4 pages · specifications

High

Amendment P00001 - Solicitation 15F06725Q0000257 (Human Resources Customer Training)

amendment

High

FBI Customer Service Training - Statement of Objectives (Amendment 001)

sow

High

FBI Human Resources Customer Service Training Statement of Objectives

sow

High

Past Performance Information Sheet - Human Resources Customer Service Training

3 pages · past-performance

High

RFQ 15F06725Q0000257 - Customer Service Support Amendment 001

amendment

High

RFQ 15F06725Q0000257 - Customer Service Support, Human Resource Division

rfq

High

Solicitation 15F06725Q0000257 - HRD Customer Service Training

rfq

High

15F06725Q0000257 Past Performance Questionnaire

past-performance

Low

Solicitation 15F06725Q0000257 - Quoter Question and Answer

1 page · q-and-a

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

5 updates

PhaseClosed

PostedMay 12

Solicitation

Notice updatedMay 21

Notice details unchanged. Attachments may have changed.

Notice updatedMay 21

Notice details unchanged. Attachments may have changed.

Notice updatedMay 22

Notice details unchanged. Attachments may have changed.

Deadline changedMay 27

Response deadline changed from May 27, 2025 to Jun 10, 2025.

Notice updatedMay 28

The point of contact changed.

Response DeadlineJun 10

Deadline has passed

Submission Closed

06/10/2025, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Justice → Fbi-Jeh

Contacts2 people available

OfficeWASHINGTON, DC, 20535, USA

Organization / AgencyDepartment Of Justice → Fbi-Jeh

Office AddressWASHINGTON, DC, 20535, USA

Contacts

Robert Bruce

contact@example.gov

+1 (555) 000-0000

Stevon Walker

contact@example.gov

Full Description

The scope of contractor services requires skilled and experienced personnel with specialized expertise and backgrounds in Customer Service Training.

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