Five-Year Maintenance and Support Services
Contract Overview
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The contract entails a five-year commitment to provide comprehensive remote and on-site maintenance services for HPE hardware, encompassing diagnostic support, firmware updates, and replacement of defective components through guaranteed spare parts availability. Support is structured around strict service level agreements ensuring timely response and resolution, with services delivered both remotely and in person at the designated location in Arlington, Virginia, area code 22226. The services are designed to maintain optimal performance and uptime of HPE systems under the oversight of the Federal Deposit Insurance Corporation. This procurement is classified as a subcontract under NAICS code 541519, indicating it falls within other computer-related services, and is open for responses until August 10, 2026, with the solicitation posted on July 21, 2026. The Federal Deposit Insurance Corporation is the executing agency, and while no specific point of contact or set-aside designation is provided, performance is clearly mandated at the Arlington location, with the requirement to meet contractual SLAs consistently across the five-year term.
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Arlington, VA, 22226, USASet-Aside
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