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This Government Contract opportunity from Social Security Administration was posted on July 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Full-Service Maintenance and Help Desk Support

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The contract titled Full-Service Maintenance and Help Desk Support encompasses ongoing preventive maintenance, timely repairs, network configuration services, and comprehensive 24/7 helpdesk support accessible via a toll-free number. It includes SNMP monitoring for proactive network health assessment and field dispatch capabilities to address on-site technical issues, ensuring continuous operational reliability. The scope is designed to maintain high system availability and rapid response times for critical infrastructure. Issued by the Social Security Administration’s Office of Acquisition and Grants under NAICS code 811212, this subcontract opportunity was posted on July 9, 2026, with responses required by July 23, 2026. The place of performance and specific geographic details are not specified, indicating potential nationwide service delivery. Interested parties must respond through the FedConnect portal before the deadline to be considered for award.

General Info

24/7 maintenance, help desk, SNMP monitoring, and field support for SSA infrastructure with bid due July 23, 2026

Agency

Social Security Administration → Office of Acquisition and GrantsView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 28321326RI0000036.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

High Volume Production Printers

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencySocial Security Administration → Office of Acquisition and Grants
ContactsNo contacts available
OfficeN/A
Organization / Agency
Social Security Administration → Office of Acquisition and Grants
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Ongoing preventive maintenance, repairs, network configuration, and 24/7 helpdesk support via toll-free number, including SNMP monitoring and field dispatch.

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