Fundraising and Engagement Platform

Virginia Tech is soliciting proposals for a comprehensive, cloud-hosted Software as a Service (SaaS) platform designed to support its Advancement office’s annual Giving Day fundraising initiative. This fundraising and engagement platform must facilitate large-scale donor participation, secure payment processing compliant with the Payment Card Industry Data Security Standard (PCI DSS), and integrate seamlessly with Virginia Tech’s existing systems, including Blackbaud CRM and approved payment processors such as Braintree. The solution is expected to provide flexible API connectivity for diverse data exchange needs, robust administrative controls with role-based access, detailed audit logging, and a sandbox environment for testing and configuration. The platform must support hierarchical mapping for at least 700 giving funds, adhere to accessibility standards conforming to WCAG and ADA, and demonstrate strong security through SOC 2 Type 2 audits and vendor security assessments. The procurement process follows a best-value, trade-off evaluation methodology where proposals are assessed on quality, vendor qualifications, methodology, cost, and participation of Small, Women-owned, and Minority-owned (SWaM) businesses, with a combined total of 100 weighted points. The solicitation requires strict compliance with Virginia procurement regulations, including mandatory eVA registration and non-discrimination clauses per state law. Vendors must maintain PCI DSS compliance throughout the contract term and provide requisite compliance documentation such as annual Attestation of Compliance and quarterly scan attestations. The contract incorporates by reference Virginia Tech’s General Terms and Conditions, a PCI Addendum, and a Data Security and FERPA Addendum governing cloud-hosted solutions. Contract administration is overseen by a designated Contract Administrator responsible for acceptance and enforcement of performance, while contract modifications require written approval by the Virginia Tech Procurement Department. No federal FAR clauses are specifically cited, but state laws and university-imposed terms govern contract execution, audit rights, and confidentiality. The contract is valued in the range of $500,000 to $2,000,000, with proposals due by December 18, 2025, submitted electronically via the Virginia Tech procurement portal. The solicitation disallows physical product deliveries, focusing exclusively on SaaS service provision, and demands careful handling and redaction of proprietary proposal information as specified in submission instructions.